Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Elena Boukis

18 Indigofera Cct Mount Annan,NSW

Summary

Compassionate and dedicated disability support worker with over a decade of experience providing high-quality care and support to individuals with disabilities. Proficient in developing personalized care plans, assisting with daily activities and advocating for clients' needs. Adept at fostering a positive and inclusive environment that promotes independence and enhances quality of life.

Professional with strong background in providing compassionate care and support to individuals with disabilities. Skilled in developing individualized care plans, implementing therapeutic activities, and ensuring client safety and well-being. Strong focus on team collaboration, effective communication, and adapting to changing needs. Reliable and results-driven, with commitment to enhancing clients' quality of life through empathetic and respectful care.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Disability Support Worker

Liberty Care
01.2024 - Current
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Maintained detailed records of patient progress, documentation of services and case notes.
  • Kept accurate records for client files and handled related paperwork.

Support Worker

New Haven Farmhouse
06.2021 - 11.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.

Disability Support Worker

Help At Hand
08.2017 - 12.2021
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.

Foreign Exchange Manager

American Express
08.2013 - 05.2017
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Education

No Degree - MYOB

TAFE NSW
Sydney, NSW
02-1980

Skills

  • Personalized care planning
  • Client advocacy
  • Daily living assistance
  • Assessment and documentation
  • Mobility support
  • Regulatory compliance
  • Adaptability
  • Communication and interpersonal skills
  • Incident Reports
  • Computer Skills
  • Meal Planning
  • Individual Support Plans
  • Dressing assistance

Certification


  • First Aid and CPR Certification - (2023)

Timeline

Disability Support Worker

Liberty Care
01.2024 - Current

Support Worker

New Haven Farmhouse
06.2021 - 11.2023

Disability Support Worker

Help At Hand
08.2017 - 12.2021

Foreign Exchange Manager

American Express
08.2013 - 05.2017

No Degree - MYOB

TAFE NSW

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Elena Boukis