Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elena Darweesh

Mascot,NSW

Summary

Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

2
2
years of professional experience

Work History

Supervisor

Rivareno Gelato
01.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.

Assistant Manager

Yo-chi Frozen Yogurt & Acai
08.2023 - 04.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Weekly Roasters responsibilities in a very busy store in Sydney.
  • Managing 6-8 employees duties during one shift.
  • Monthly stock takes responsibility.
  • Weekly bank deposits and exchange.
  • Interviews, Trials, hiring and training new staff responsibility.
  • Supporting the team 24/7 online or face to face.
  • Daily ordering responsibility.
  • Contacting suppliers and marketing team responsibility.

Team Member

Oliver Brown
02.2023 - 03.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Supervisor

Anita Gelato
01.2022 - 06.2022
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Fully trained on drinks, gelato, waffles and cleaning services.

Education

Bachelor Of Engineering - Electrical Engineering

Western Sydney University
Sydney, NSW
08.2023

Diploma - Engineering

University Of Technology Sydney
12.2019

Skills

  • Training and mentoring
  • Staff Management
  • Employee Motivation
  • Business Development
  • Communication
  • Adapting fast, ready and open to learn new stuff

Languages

English
Full Professional

Timeline

Supervisor

Rivareno Gelato
01.2024 - Current

Assistant Manager

Yo-chi Frozen Yogurt & Acai
08.2023 - 04.2024

Team Member

Oliver Brown
02.2023 - 03.2023

Supervisor

Anita Gelato
01.2022 - 06.2022

Bachelor Of Engineering - Electrical Engineering

Western Sydney University

Diploma - Engineering

University Of Technology Sydney

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Elena Darweesh