ELENA GARCIA LOPEZ
Sydney,NSW
Overview
15
15
years of professional experience
1
1
Certification
Work History
Telehealth Triage Nurse
HIAS, Health Information Advisory Service
03.2023 - 06.2024
- Assessing and triaging the health status of adult and paediatric patients that call the National Healthdirect Government Hotline
- Triaging 000 calls to determine the level of care and the urgency of the ambulance required
- Referring and coordinating with other health services according to patient's needs, such as Virtual Health kids, Virtual Adult Emergency Departments, telehealth and out of hours GP services, 000, rural nursing stations, dental services, etc
- Provide information and assess the level of risk post HIV exposure on patients seeking nPEP (Post Exposure Prophylaxis) and assisting with referral letters and local services
- Advise the public of nearest open health services available in their area
- Use of Microsoft Office, Healthdirect CRM software and Teams applications to make/receive calls, documentation, attend meetings and communicate with the rest of the team and managers
- Remaining up to date and knowledgeable on a broad range of medical conditions to best service the public through constant in-services and training provided by the company and on my own accord.
Telehealth Clinical Nurse
VICTORIA COVID-19 Community Response team
09.2021 - 08.2022
- Assessing and monitoring individual health status of adult and paediatric patients with COVID-19 in the community via telehealth
- Establishing a case management plan for each patient, identifying possible risks, outcomes and treatments
- Educating patients about COVID-19
- Using Microsoft Office and Teams applications to make calls, attend meetings, and maintain records
- Coordinating with other health services, such as social workers and emergency services according to patient's needs and location.
Nurse Supervisor
NSW Hotel Quarantine Project and Rapid Antigen Testing Centres
03.2020 - 08.2022
- Hybrid Role working as part of the COVID-19 Disaster relief team
- Hotel based - Telehealth role providing nursing care and daily assessments of Covid-19 symptoms to passengers from diverse cultural backgrounds to support their health needs and wellbeing during their mandatory quarantine hotel stay
- Conducting onsite COVID-19 testing at quarantine Hotels for patients and all stakeholders on shift
- Conducting onsite COVID-19 testing for NSW Transport staff at different locations and head office
- Coordinating with Police, Public Health Units, Hotels and Hospitals bed managers
- Working with State Police and Mental health teams to evaluate, escalate and manage complex or “unsafe” patients in hotel rooms (ie: mental health conditions, threats of self-harm to self/others, etc)
- Facilitate access to medication scripts through liaison with supplying pharmacies, patient and medical team at Hotels
- Assist on the transfer of unwell passengers to the relevant Local Health District Hospital
- Set up of discharge stations for discharge screening from Hotels, ensuring that correct PPE, documentation and waste disposal is available
- Educating patients about COVID-19
- Providing operational and clinical oversight of nursing staff to ensure that all day-to-day activities were in line with clinical NSW guidelines
- PPE stock management and ordering
- Effectively supervising staff, conducting performance and competency evaluations, training, coaching and counselling.
Registered Nurse - Casual Pool
Royal Prince Alfred Hospital
06.2019 - 08.2021
- Acute Medical/Surgical/Geriatric wards
- Emergency Department
- Discharge Lounge.
Registered Nurse - Paediatric Ward
Hospital Virgen De Valme
12.2016 - 01.2017
- Child nursing assessments
- IV cannulation, venipuncture, administration of IV medicines
- Paediatric nasogastric tube and female/male Urine catheters insertion.
Registered Nurse - Emergency Department and HDU
Hospital Virgen Del Rocio,
06.2015 - 09.2015
Senior Registered Nurse - Acute Admissions and HDU
St Mary's Hospital,
08.2010 - 01.2013
- Supervision of the ward and other nursing staff
- Delegation of duties and assignation of patients to the other nurses according to their skills
- Emergency assessment and documentation according to the specific needs of the patient
- Working within a multidisciplinary team to provide quality care for the patients
- Administering treatment and medication (IV, oral, IM & SC)
- Monitoring of vitals and treatment progress with team members
- Assisting in providing health advice and information to patients to sustain healthy practices after discharge
- Liaising with social workers, Physiotherapists, Occupational therapy and home care managers to provide a safe discharge home or to other facilities
- Preparation of patients for procedures and surgery
- IV cannulation and venipuncture
- Insertion of Nasogastric tube and feeding, insertion of Ryles tube
- Male and female urinary catheterization
- Blood, plasma and platelets transfusion, blood glucose monitoring
- Blood gas and capillary bloods analysis and interpretation
- Oxygen therapy, nebulisation
- Palliative/End of life care when prescribed
- Management of central venous lines, arterial lines and inotropes
- Complete management of NIV
- Airway and tracheostomy care
- Assisting in procedures such as central and arterial line insertion, lumbar puncture, abdominal tapping/ pleural tapping, dressing and suturing under aseptic technique, intubation, chest drain insertions
- Management of chest drains and other surgical drains.
Senior Registered Nurse Band 5 - Respiratory Ward
Hinchingbrooke Hospital
11.2009 - 05.2010
Registered Nurse - GP/ Surgery Clinic
CEME
08.2009 - 09.2009
Registered Nurse - ENT & Oncology Ward
Hospital De Valme
07.2009 - 08.2009
Education
Immunisation for Health practitioners -
Australian College of Nursing
Sydney01.2021
Paediatric Nursing -
Univ. UNED
Spain01.2018
Master's Degree in specialised nursing in Emergency care, Critical Ill Patients and Post-anaesthesia -
Univ. Valencia
Spain01.2016
Introduction to critical care -
Buckinghamshire New University
United Kingdom01.2011
Health, demography and epidemiology in the elderly -
Univ. UNED
Spain01.2011
Bachelor in Nursing -
Univ. Seville
Spain01.2009
Skills
- Cross-cultural communication
- Microsoft Office & IT
- EMR Systems
- Clinical nursing & operations
- Patient Assessments & case management
- Medication and IV administration
- Compassion & Empathy
- Teamwork & collaboration
- Patient advocacy
FURTHER EDUCATION: STUDY DAYS AND CPD
- Peripheral Intravenous Cannulation course, 2009-01-01
- Non Invasive Ventilation and CPAP study day, 2010-01-01
- Conflict Resolution, 2010-01-01
- St Mary's Observation Knowledge and Expertise course, 2011-01-01
- Enteral and parenteral nutrition nursing care, 2017-01-01
- Cardiology Nursing care, 2018-01-01
- Blood Safe: Clinical Transfusion Practice, 2021-01-01
- Blood Safe : Transporting Blood, 2021-01-01
- Fundamentals of Paediatric Medication Safety, 2021-01-01
- Principles of infection prevention and control, 2022-01-01
- BSL and Manual Handling, 2022-01-01
- Pain Management, 2022-01-01
- Clinical handover, 2022-01-01
- Urinary retention & Functional incontinence, 2022-01-01
- Respiratory support for adults with COVID-19 patients, 2022-01-01
Certification
- AHPRA Registration, NMW0002253444
- WWCC
- Driver's License
References
Referee details and written references can be provided upon request.
Languages
English
Spanish
Timeline
Telehealth Triage Nurse
HIAS, Health Information Advisory Service
03.2023 - 06.2024
Telehealth Clinical Nurse
VICTORIA COVID-19 Community Response team
09.2021 - 08.2022
Nurse Supervisor
NSW Hotel Quarantine Project and Rapid Antigen Testing Centres
03.2020 - 08.2022
Registered Nurse - Casual Pool
Royal Prince Alfred Hospital
06.2019 - 08.2021
Registered Nurse - Paediatric Ward
Hospital Virgen De Valme
12.2016 - 01.2017
Registered Nurse - Emergency Department and HDU
Hospital Virgen Del Rocio,
06.2015 - 09.2015
Senior Registered Nurse - Acute Admissions and HDU
St Mary's Hospital,
08.2010 - 01.2013
Senior Registered Nurse Band 5 - Respiratory Ward
Hinchingbrooke Hospital
11.2009 - 05.2010
Registered Nurse - GP/ Surgery Clinic
CEME
08.2009 - 09.2009
Registered Nurse - ENT & Oncology Ward
Hospital De Valme
07.2009 - 08.2009
Immunisation for Health practitioners -
Australian College of Nursing
Paediatric Nursing -
Univ. UNED
Master's Degree in specialised nursing in Emergency care, Critical Ill Patients and Post-anaesthesia -
Univ. Valencia
Introduction to critical care -
Buckinghamshire New University
Health, demography and epidemiology in the elderly -
Univ. UNED
Bachelor in Nursing -
Univ. Seville
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