Summary
Overview
Work History
Education
Skills
Timeline
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Elena Hantes

Penshurst,NSW

Summary

Highly adaptable and detail-oriented professional with a strong passion for customer service, logistics and retail operations. Known best for problem-solving and the ability to learn quickly in fast paced environments. I thrive in roles that require effective communication, multitasking and teamwork, where I can ensure smooth operations and excellent customer experiences. From managing inventory, resolving customer inquiries or supporting various retail functions, I take on every challenge with a proactive, efficient and enthusiastic approach.

Overview

5
5
years of professional experience

Work History

Logistics Inventory Team Member

IKEA
11.2023 - Current
  • Communicated effectively with managers and teams to resolve inventory and supply chain issues
  • Ensured accuracy in stock control and database management, maintaining compliance documentation
  • Utilised Excel and the Merchandise Handling System (MHS) for inventory tracking
  • Developed problem-solving and conflict resolution skills when handling supply chain concerns

Logistics Goods Flow Co Worker

IKEA
04.2023 - 11.2023
  • Provided customer-focused stock handling to optimize store presentation
  • Worked collaboratively in a fast-paced team to manage retail logistics and supply chain operations
  • Gained hands-on experience in stock replenishment, inventory accuracy, and store efficiency

Cook/Waitress

Artys Burger Truck
01.2020 - 01.2023
  • Handled cash transactions and maintained high standards of customer service
  • Ensured food safety and hygiene standards were met
  • Developed interpersonal and communication skills through direct customer engagement

Assistant Cook

Enzos Cucina
01.2022 - 06.2022
  • Delivered high-quality customer service in a busy restaurant environment
  • Managed high-pressure situations while ensuring teamwork and professionalism
  • Assisted in order management and customer satisfaction

Education

Bachelor Of Commerce - Finance Major

University of Technology Sydney
12-2025

Higher School Certificate -

Georges River College
01.2022

Skills

  • Strong Verbal & Written Communication
  • Customer Service & Conflict Resolution
  • Time Management & Adaptability
  • Retail Operations & Inventory Management
  • Proficiency in Microsoft Excel & Database Systems
  • Ability to Work Under Pressure & Meet Deadlines
  • Collaboration & Teamwork in Fast-Paced Environments

Timeline

Logistics Inventory Team Member

IKEA
11.2023 - Current

Logistics Goods Flow Co Worker

IKEA
04.2023 - 11.2023

Assistant Cook

Enzos Cucina
01.2022 - 06.2022

Cook/Waitress

Artys Burger Truck
01.2020 - 01.2023

Higher School Certificate -

Georges River College

Bachelor Of Commerce - Finance Major

University of Technology Sydney
Elena Hantes