Elena Ilieva
Perth,WA
Summary
At Fast Food, excelled as a Crew Member by leveraging exceptional customer service and teamwork skills to enhance operational efficiency and customer satisfaction. Demonstrated a knack for problem-solving and clear communication, significantly contributing to a positive and productive work environment. Mastered multitasking, ensuring high-quality service and cleanliness, embodying the company's commitment to excellence and safety. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Crew Member
Fast Food
Perth, WA
09.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
- Restocked shelves and organized displays in alignment with merchandising standards.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
- Cleaned, closed, and secured store at end of shift.
- Greeted customers, identified needs and provided product advice.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
Music Education
Balga Senior High School
Balga, WA10.2025
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cleaning
- Self-discipline
- Flexible Schedule
- Safety awareness
- Heavy Lifting
- Learning Agility
- Crew Leadership
- Positive Company Representation
- Team Leadership
Languages
Macedonian
Native or Bilingual
Timeline
Crew Member
Fast Food
09.2023 - Current
Music Education
Balga Senior High School