Elena Piazzolla
Sydney,NSW
Summary
Highly-motivated Forensic Science Graduate with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Experience working in the mortuary Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Technical Assistant - Surgical Anatomical Services
University of Technology Sydney
Ultimo, NSW
05.2023 - Current
- Abided by strict SOPS in the care and management of deceased persons according to the 1977 NSW Anatomy ACT
- Aided in and Individually set- up multiple classrooms for teaching with correct specimens and models
- Processed a donor Individually received new donors by tagging, processing and storing the donor correctly and efficiently
- Participated in Body Dissections
- Supported department efforts to develop and maintain the UTS body Donation Database
- Responded to correspondence, inquiries and information requests to resolve or escalate problems relating to the transfer, maintenance and storage of the donors
- Gathered, organized and entered data to support administrative services of Donor details and locations.
- Developed and executed operational projects such as the formation of cleaning schedules and database SOPS to improve efficiency and system.
- Maintained positive working relationship with fellow staff and management.
Entertainment Salesperson
JBHI, FI
11.2020 - Current
- Reviewed historical sales data to identify and learn customer shopping patterns during specific times of year to ensure stock was available and product knowledge was flawless
- Prompted change in merchandising of entertainment sections to increase attach per transaction and items per transactions that created a more efficient selling environment
- Met and exceeded weekly budget KPI and service percentages expected
- Remained in Top 3 sales of services for store and area averaging a 25% services attach rate
- Executed operations, handling customers over phone, helping secure products and find the best solution for each unique need
- Sought additional product training to assure selling in all departments is possible to finalise sales and assist team-members all team-members no matter the department or product.
Education
Bachelor of Forensic Science - Crime Scene Investigation
University of Technology Sydney (UTS)
11.2022
Skills
- Supervision & leadership
- PPE use
- Critical thinking
- Team management
- Analytical
- Organizational skills
Languages
Italian
Professional
References
Brenna Macdonald:
Sales Manager at JBHI-FI Broadway / 0427981787
Hannah Lewis:
Technical Services Manager at UTS - Hannah.lewis@uts.edu.au / 0450 964 811
Timeline
Technical Assistant - Surgical Anatomical Services
University of Technology Sydney
05.2023 - Current
Entertainment Salesperson
JBHI, FI
11.2020 - Current
Bachelor of Forensic Science - Crime Scene Investigation
University of Technology Sydney (UTS)
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