Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elena Tsilimantou

Newport,VIC

Summary

I am a dedicated Educator and Retail Assistant, determined to enhance learning environments and customer satisfaction. At Greek Orthodox Community School of Hobsons Bay, I implement effective classroom management and lesson planning, boosting engagement. I am fluent in Greek therefore I create an authentic experience for students, adept in conflict resolution, and skilled in leveraging classroom technology. I consistently deliver positive outcomes and foster strong relationships with all students, parents and customers. I successfully assist customers through the phone when they inquire about our merchandise leaving them satisfied and happy.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Active Audiology
08.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Educator

Greek Orthodox Community School of Hobsons Bay
01.2024 - Current
  • Built relationships and communicated with parents to provide best learning environment for children.
  • Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
  • Sustained compassion and understanding whilst considering student's feelings and behaviours.
  • Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.

Retail Assistant

Coles Supermarket
02.2022 - Current
  • Used POS system to process sales, returns, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Demonstrated flexibility by adapting to various roles within the retail environment as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.

Retail Sales Assistant

Myer Melbourne
09.2021 - 12.2021
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
  • Built strong relationships with customers, resulting in repeat business and referrals.

Education

Bachelor of Arts - Psychology

Monash University
Melbourne, VIC
10.2027

High School Diploma -

Footscray High Schoool
Footscray, VIC
10.2023

Skills

  • Greek Fluency
  • Classroom Management
  • Lesson Planning
  • Conflict Resolution
  • Classroom Technology
  • Patience and Empathy
  • POS System Operation
  • Multitasking Abilities
  • Team Collaboration
  • Organizational Skills

Languages

Greek
Native or Bilingual
English
Native or Bilingual

Timeline

Administrative Assistant

Active Audiology
08.2024 - Current

Educator

Greek Orthodox Community School of Hobsons Bay
01.2024 - Current

Retail Assistant

Coles Supermarket
02.2022 - Current

Retail Sales Assistant

Myer Melbourne
09.2021 - 12.2021

Bachelor of Arts - Psychology

Monash University

High School Diploma -

Footscray High Schoool
Elena Tsilimantou