Elenasofia Rosetti
Bondi,NSW
Summary
Friendly and outgoing with extensive experience handling long shifts with high stress, usually 10h and once even 14h, while keeping an excellent service. Skilled in customer interaction, equipment operation, and inventory management. Brings strong teamwork, attention to detail, and can manage up to 10 tables at a time.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista/Waitress at Chalet Club 23
Giuseppe Patrizi
San Benedetto Del Tronto, Italy
06.2024 - 09.2024
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Liquor and drinks knowledge
Waitress at Domò Sushi
Ellen Xia
Roma, Italy
06.2023 - 09.2023
- Kept server areas clean and stocked to increase efficiency while working tables.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business. (I do have positive reviews online with my name)
- Proved successful working within tight deadlines and a fast-paced environment.
Waitress at Valentino 4 Star Resort
Oscar Carletti
Grottammare, Italy
04.2022 - 09.2022
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Can handle weddings and big events up to 400 people with little personnel
Education
High School Diploma -
Liceo Classico Giacomo Leopardi
San Benedetto Del Tronto, Italy06-2024
Skills
- Friendly and outgoing
- Cash Handling
- Can bring 4 dishes at once
- Team Player
- Liquor knowledge
- Cash Register Operation
- Calm Demeanor
- Attention to Detail
- Composure under very busy hours
Certification
- Cambridge C1 level English certification in 2023
- Barista Qualification
- Waitress Qualification
Languages
Italian
Native or Bilingual
English
Full Professional
Timeline
Barista/Waitress at Chalet Club 23
Giuseppe Patrizi
06.2024 - 09.2024
Waitress at Domò Sushi
Ellen Xia
06.2023 - 09.2023
Waitress at Valentino 4 Star Resort
Oscar Carletti
04.2022 - 09.2022
High School Diploma -
Liceo Classico Giacomo Leopardi