Eleni Kosmidou
6 Lomond Court Lalor,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lifestyle Officer
fronditha aged care
Thornbury, Vic
11.2021 - Current
- Developed and implemented policies and procedures to ensure compliance with government regulations.
- Ensured the safety of personnel, equipment, and materials through the enforcement of safety protocols.
- Conducted investigations into complaints from customers or employees regarding violations of company policy.
- Monitored all operations for potential security risks and threats.
- Drafted reports outlining findings from investigations and recommending corrective action.
- Supervised subordinate staff in carrying out daily duties and activities.
- Provided guidance to team members on how to effectively complete tasks within established timelines.
- Organized and coordinated meetings between senior management and other departments across the organization.
- Responded to emergency situations by dispatching appropriate personnel to address the incident.
- Reviewed employee performance evaluations for accuracy and completeness.
- Managed training programs designed to improve customer service skills among staff members.
Personal Care Worker
e4 recruitment agency
Sydneynsw
05.2021 - Current
- Assisted clients with various activities of daily living, such as bathing, grooming, and toileting.
- Transported clients to medical appointments, errands, and social events.
- Provided companionship to elderly or disabled individuals in their homes or other residential facilities.
Home Support Worker
respite now disability cervices
Hawthorn East, Vic
02.2018 - 11.2021
- Provided home support services to elderly individuals, including assisting with activities of daily living, such as bathing, dressing and grooming.
- Organized recreational activities for clients in their homes or other community settings.
- Assisted individuals with mobility issues in transferring from bed to wheelchair and vice versa.
- Performed housekeeping duties, including laundry, vacuuming and dusting.
- Planned and cooked meals according to the nutritional needs of each client.
- Administered medications as prescribed by physician or other healthcare provider.
- Assessed clients' physical condition and reported changes to supervisor or case manager.
- Collaborated with multidisciplinary teams to coordinate care plans for individual clients.
- Provided transportation assistance for medical appointments and social engagements.
- Maintained accurate records of client visits, treatments provided and progress notes.
- Educated families on how best to provide care for their loved ones at home.
- Encouraged clients to participate in meaningful activities that promote independence and well-being.
- Monitored vital signs such as heart rate, blood pressure and temperature when necessary.
- Assisted with personal hygiene tasks such as toileting, showering and bathing, shaving and oral hygiene.
- Observed behavior changes in clients and reported any significant information to supervisor or case manager.
- Listened attentively to clients' concerns about their health status or quality of life issues.
- Responded promptly to emergency situations involving safety risks or medical emergencies.
- Provided emotional support through active listening, empathy and compassion.
- Engaged in leisure activities with clients such as reading books together or playing board games.
- Transported clients safely using a vehicle equipped with seatbelts or wheelchairs.
- Conducted regular safety checks of the home environment for hazards like slippery floors or broken furniture.
- Improved patient outlook and daily living through compassionate care.
- Maintained clean and well-organized environment for client happiness and safety.
- Tracked and reported clients' progress based on observations and conversations.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Followed care plan and directions to administer medications.
- Documented care provided and submitted notes to supervisor.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Personal Support Worker
st basil's
Fawkner, Vic
09.2013 - 12.2020
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Provided companionship to isolated or lonely clients by engaging in conversation and accompanying them on outings.
- Recorded vital signs including temperature, pulse, respiration rate, and blood pressure.
- Collaborated with interdisciplinary team members to develop care plans for individual patients.
- Educated families about the patient's condition and provided support during difficult times.
- Monitored changes in client behavior and reported any concerns to nursing staff.
- Administered medications according to physician's orders and monitored responses to treatment regimens.
- Maintained a safe environment for clients by ensuring all equipment is properly stored when not in use.
- Provided personal hygiene assistance including oral care, shampooing hair, changing bed linens.
- Assessed physical condition of patients and identified health problems requiring further medical intervention.
- Responded promptly to emergency situations involving clients' safety or well-being.
- Observed clinical conditions of patients while providing direct patient care services.
- Developed positive relationships with patients by demonstrating empathy and respect for their needs.
- Ensured that all necessary supplies are available for providing quality patient care.
- Organized paperwork related to patient treatments and maintained accurate records.
- Provided emotional support for terminally ill patients and their families.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Reported concerns to nurse supervisor to promote optimal care.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Laundered clothing and bedding to prevent infection.
Lifestyle Assistant
st basil's aged care
Fawkner, Vic
01.2017 - 12.2019
- Provided administrative support to Lifestyle Director by organizing and scheduling events, meetings, and appointments.
- Developed marketing material for upcoming events such as flyers, brochures, newsletters.
- Assisted in designing promotional campaigns for lifestyle activities and events.
- Coordinated with vendors and suppliers to ensure timely delivery of materials for the lifestyle activities and events.
- Assisted in developing strategies for increasing customer engagement with the company's lifestyle initiatives and products and services offered.
- Ensured compliance with all applicable laws, regulations, policies and procedures pertaining to the running of a successful lifestyle program.
- Monitored customer feedback via surveys or focus groups about their experiences with different aspects of our company's offerings related to lifestyles.
- Helped clients set weekly goals and plan how to accomplish objectives.
- Assisted clients with developing life management skills and coping mechanisms to handle daily living requirements.
- Assisted clients in navigating crisis and traumatic and difficult situations and provided methods to improve familial and professional relationships.
- Promoted useful resources to facilitate coaching goals.
- Tracked coaching sessions, plans, behaviors and issues with non-compliance for each client.
- Led group sessions and encouraged discussion to improve results for individuals.
- Submitted reports to and reviewed reports with supervisor.
- Kept patient health and personal information private and confidential.
- Prepared records of client progress and services performed under care.
- Assisted families in planning and preparing nutritious meals.
- Transported clients to physician offices or on outings.
- Supported families during periods of disruption providing client help in adjusting to new lifestyles.
Personal Support Worker
fronditha aged care
Thornbury, Vic
03.2013 - 01.2014
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Provided companionship to isolated or lonely clients by engaging in conversation and accompanying them on outings.
- Recorded vital signs including temperature, pulse, respiration rate, and blood pressure.
- Collaborated with interdisciplinary team members to develop care plans for individual patients.
- Educated families about the patient's condition and provided support during difficult times.
- Monitored changes in client behavior and reported any concerns to nursing staff.
- Encouraged clients to participate in recreational activities such as reading, playing games, and socializing with others.
- Maintained a safe environment for clients by ensuring all equipment is properly stored when not in use.
- Provided personal hygiene assistance including oral care, shampooing hair, changing bed linens.
- Assessed physical condition of patients and identified health problems requiring further medical intervention.
- Responded promptly to emergency situations involving clients' safety or well-being.
- Observed clinical conditions of patients while providing direct patient care services.
- Developed positive relationships with patients by demonstrating empathy and respect for their needs.
- Facilitated communication between healthcare providers regarding the status of each client's health.
- Performed light housekeeping duties such as laundry services for residents.
- Ensured that all necessary supplies are available for providing quality patient care.
- Organized paperwork related to patient treatments and maintained accurate records.
- Provided emotional support for terminally ill patients and their families.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Engaged with patients and families to provide emotional support and daily living instruction.
Kitchen Hand
fronditha aged care
Thornbury, Vic
03.2013 - 09.2013
- Cleaned dishes, pots, pans and utensils.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Stocked shelves with food supplies, such as canned goods and dry ingredients.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Disposed of garbage according to health regulations.
- Received deliveries of food items and stored them properly.
- Checked temperatures of freezers, refrigerators and hot holding units regularly to ensure food safety standards were met.
- Set up serving trays for events or parties.
- Served food during catered events or banquets as requested by supervisors or chefs.
- Operated dishwashers to sanitize dishes and silverware.
- Followed all health code guidelines when handling food items.
- Inspected kitchen equipment for proper functioning before use.
School Cleaner
disability school northcote
Northcote, VIC
09.2011 - 03.2013
- Sweep and mop floors in classrooms, hallways, and stairwells.
- Clean and sanitize bathrooms, sinks, toilets, urinals, and other fixtures.
- Empty trash cans and replace liners.
- Maintain outdoor areas by sweeping walkways or shoveling snow from sidewalks.
- Report any damaged items to the supervisor.
- Follow safety protocols while performing duties.
- Provide assistance to staff with special projects when needed.
- Ensure all areas are properly stocked with necessary supplies.
- Keep work area neat and organized at all times.
- Adhere to all health codes when handling food waste disposal in cafeteria areas.
- Dusted surfaces of desks, chairs and tables to maintain cleanliness.
- Cleaned glass surfaces daily to remove hand prints and spots.
- Re-positioned furniture into standard arrangements for student and staff use.
- Reset school spaces nightly with complete cleanings of bathrooms, hallways and cafeteria.
- Detailed carpets weekly around corners, edges and under furniture.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
Aged Care Cleaner
good sephard
Abbotsford, VIC
06.2011 - 03.2013
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Emptied wastebaskets and replaced liners.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Swept sidewalks and driveways of debris.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Washed windows both inside and outside of the facility.
Education
High School Diploma -
NDIS Qality And Safequards Commission
North Melbourne, VIC12-2021
ASPENMEDICAL
North Melbourne, VIC12-2021
High School Diploma -
ASPENMEDICAL
North Melbourne, VIC12-2021
Aspenmedical
North Melbourne, VIC12-2021
Mental Health First Aid Australia
burw12-2018
High School Diploma -
Brite Institute Education @ Vocational Training
Northcote, VIC02-2018
High School Diploma -
Australasian Lawrence Aged Care College
Plendy Road Preston03-2013
High School Diploma -
Australasian Lawrence College
Plenty Road Preston01-2013
High School Diploma -
Royal College Nursing
Inner North West MelbourneSkills
- Court appearances
- Work Coordination
- Evidence storage
- Search and seizure
- Teamwork and Collaboration
- Team building
- Professionalism
- Problem-solving abilities
- Issue Research
Languages
greek
Elementary
Certification
- driver lisence
references
- n.manic@stbasilsvic.org.au
Timeline
Lifestyle Officer
fronditha aged care
11.2021 - Current
Personal Care Worker
e4 recruitment agency
05.2021 - Current
Home Support Worker
respite now disability cervices
02.2018 - 11.2021
Lifestyle Assistant
st basil's aged care
01.2017 - 12.2019
Personal Support Worker
st basil's
09.2013 - 12.2020
Personal Support Worker
fronditha aged care
03.2013 - 01.2014
Kitchen Hand
fronditha aged care
03.2013 - 09.2013
School Cleaner
disability school northcote
09.2011 - 03.2013
Aged Care Cleaner
good sephard
06.2011 - 03.2013
High School Diploma -
NDIS Qality And Safequards Commission
ASPENMEDICAL
High School Diploma -
ASPENMEDICAL
Aspenmedical
Mental Health First Aid Australia
High School Diploma -
Brite Institute Education @ Vocational Training
High School Diploma -
Australasian Lawrence Aged Care College
High School Diploma -
Australasian Lawrence College
High School Diploma -
Royal College Nursing
- driver lisence
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