Elettra Normington
Melbourne,VIC
Summary
Dynamic and results-driven Interior Stylist with a proven track record at Herman’s Imports, excelling in client communication and design presentation. Leveraged sales expertise and exceptional attention to detail to expand clientele and increase project efficiency. Skilled in fostering teamwork and collaboration, consistently delivering innovative solutions and surpassing sales goals. My passionate and experience skills within each employed has increased my level of planning, problem-solving but also my level of working with people and getting outstanding results.
Overview
22
22
years of professional experience
Work History
Interior Stylist
Self Employed Services
01.2015 - Current
- Assisted in marketing efforts by creating compelling portfolio content showcasing completed projects.
- Conducted site visits to monitor progress and ensure adherence to design specifications.
- Built strong relationships with vendors to negotiate pricing and secure high-quality products for clients.
- Implemented sustainable design practices to minimize environmental impact while maintaining aesthetic appeal in projects.
- Expanded clientele base through networking events and participation in local design associations.
- Increased project efficiency by effectively managing timelines, budgets, and resources.
- Delivered exceptional customer service by addressing clients'' concerns promptly and professionally.
Personal Clothing Sales
Self Employed Web
11.2011 - 06.2014
- Improved store efficiency with streamlined processes, reducing wait times for customers and increasing overall productivity.
- Optimized floor layouts for better product visibility resulting in increased foot traffic conversion rate.
- Spearheaded employee incentive programs that boosted morale leading to higher team performance.
- Increased repeat business through excellent customer service, cultivating loyal clients who became regular shoppers.
- Enhanced customer satisfaction through personalized service and attention to individual needs.
Retail Store Manager
Satch Clothing
12.2006 - 07.2011
- Completed routine store inventories.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Senior Area Manager
Herman’s Imports
08.2002 - 12.2005
- Recognized and rewarded performance to motivate continued success.
- Tracked KPIs against benchmarking, market trends and competitor activities to develop strategic improvement plans.
- Defined revenue and sales targets and motivated staff to exceed expectations.
- Cultivated culture of open communication, collaboration and shared accountability for business success.
- Drove continued growth across business areas by partnering with first-line management on revised approaches to customer service, sales and operational leadership.
- Monitored resource utilization, expenses and payroll to inform profitability management and decision-making.
Education
Diploma Of Photography - Commercial Photography
Photography Studies College
Melbourne, VIC02.1993
Skills
- Furniture selection
- Custom Furniture Design
- Design Presentation
- 3D visualization
- Design Research
- Design Documentation
- Client Communication
- Excellent attention to detail
- Sales expertise
- Problem-Solving
- Teamwork and Collaboration
- Time Management
Languages
Italian
Native or Bilingual
Timeline
Interior Stylist
Self Employed Services
01.2015 - Current
Personal Clothing Sales
Self Employed Web
11.2011 - 06.2014
Retail Store Manager
Satch Clothing
12.2006 - 07.2011
Senior Area Manager
Herman’s Imports
08.2002 - 12.2005
Diploma Of Photography - Commercial Photography
Photography Studies College
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