ELEXIS THORNEYCROFT
Sydney,NSW
Summary
Driven professional successful at merchandising products and attracting loyal customers through personalized service. Understands customer needs and customizes sales approaches. Friendly and upbeat individual familiar with customer service practices and sales principles.
Overview
4
4
years of professional experience
Work History
Cashier
IGA
Bradbury
06.2024 - 12.2024
- Verified customer age requirement for alcohol or tobacco purchases.
- Resolved customer complaints professionally in accordance with company policy.
- Stocked shelves with merchandise when needed.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Warehouse Assistant
JD Sports
08.2023 - 02.2024
- Restocked shelves with new inventory promptly after receiving shipments.
- Participated in training sessions regarding proper receiving techniques.
- Read orders to verify attributes and quantities of merchandise.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Checked for accuracy of order fulfillment prior to packaging.
- Utilized RF scanners to accurately process orders according to customer requirements.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
Sales Assistant
Sensatek
Granville, NSW
08.2022 - 01.2023
- Answered incoming telephone calls to provide store, products and services information.
- Updated customer information in the database accurately.
- Developed and maintained relationships with clients through effective communication on the phone.
- Followed up on sales leads through outbound calling.
- Prospected potential customers by cold calling businesses and individuals to introduce products and services.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Demonstrated excellent verbal and written communication skills while interacting with customers over the phone and email.
Warehouse Assistant
APCD
02.2022 - 07.2022
- Received or prepared work orders.
- Dispatched drivers to meet daily delivery needs for company customers.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
Warehouse Assistant
Lynch Group
10.2020 - 01.2022
- Checked quality of incoming shipments of flowers to make sure they met standards.
- Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
- Adhered to health and safety regulations when handling hazardous materials.
- Took photographs of completed floral arrangements for promotional purposes.
- Inspected and moved products to designated areas in warehouse.
Education
CERTIFICATE 3 IN BEAUTY SERVICES -
TAFE ULLADULLA
ULLADULLA, NSW12.2019
THE GATEWAY PROGRAM -
BROADMEADOWS, VICTORIA11.2016
Skills
- Communication
- Problem solving
- Time management
- Work ethic
- Flexibility
- Adaptability
References
References available upon request
Timeline
Cashier
IGA
06.2024 - 12.2024
Warehouse Assistant
JD Sports
08.2023 - 02.2024
Sales Assistant
Sensatek
08.2022 - 01.2023
Warehouse Assistant
APCD
02.2022 - 07.2022
Warehouse Assistant
Lynch Group
10.2020 - 01.2022
CERTIFICATE 3 IN BEAUTY SERVICES -
TAFE ULLADULLA
THE GATEWAY PROGRAM -
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