I am a sociable person who loves talking to and listening to people about their life experiences and passions. My experience in customer service roles at Dickson Pool and Gungahlin Leisure Centre has honed my interpersonal skills and proficiency in Microsoft Word and Excel. Fluent in Arabic, I effectively communicate with diverse colleagues, clients, and customers, facilitating smooth interactions across cultures. As a Receptionist at the Gungahlin Leisure Centre, I answered phone calls with positive language and active listening, managed client appointment bookings, responded promptly to emails, and handled document printing tasks. As a volunteer at Vinnies working at the SIEC at Dickson College I have worked with students of different ages and diverse backgrounds helping them with reading and learning English. As a volunteer at the Social Support Services at the Red Cross I have fostered strong relationships by actively listening and communicating greatly with seniors at an aged care facility in Kippax.
Customer Service
Maintaining confidentiality
Cash handling expertise
Teamwork and Collaboration
Cleanliness and hygiene
Computer Literacy
Attention to Detail
Time Management
Creative and Innovative Thinking
Problem-Solving
Excellent Communication Skills
Conflict Resolution