Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Elham Ramezani

Wollongong,NSW

Summary

Second-year Bachelor of Community Services student, with two years of experience in customer service, seeking a work placement or part-time role in the community or welfare sector. Passionate about supporting vulnerable people and building inclusive communities.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Barista

Saltwater Cafe
Kiama, NSW
05.2024 - Current
  • Demonstrated problem-solving skills, and the ability to remain calm under pressure.
  • Handling customer complaints and tense situations.
  • Active listening to customers' needs.
  • Managing rush time, multitasking, while staying friendly, and focused.

Barista

C9 Chocolate & Gelato
Warrowong, NSW
01.2024 - 05.2024
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
  • Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
  • Maintained calm demeanor during high-volume periods and special events.

Education

High School Diploma -

Professor Hessabi
Iran
06-2022

Bachelor of Science - Community Services

Stotts College
Sydney

Skills

  • Organized, punctual, and reliable
  • Customer service and a client-focused approach
  • Empathetic and culturally aware
  • Communication skills
  • Active listening
  • Team collaboration

Languages

Persian
Native/ Bilingual

Certification

  • National Police Check

References

References available upon request.

Timeline

Barista

Saltwater Cafe
05.2024 - Current

Barista

C9 Chocolate & Gelato
01.2024 - 05.2024

High School Diploma -

Professor Hessabi

Bachelor of Science - Community Services

Stotts College

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Elham Ramezani