Elia Barresi

• Managed approximately 30+ incoming calls, emails, texts per day from clients, families & referrers while also undertaking daily assessments
• Provided crisis intervention services to clients experiencing acute distress, stabilizing their conditions and connecting them with appropriate resources.
• Contributed to the development of evidence-based clinical interventions for a diverse client population, resulting in more effective treatments.
• Increased efficiency in the intake process through proactive communication with clients and interdisciplinary team members.
• Collaborated with multidisciplinary teams to develop comprehensive care plans tailored to individual client needs, ensuring optimal outcomes.
• Educated clients on available community resources and coordinated referrals when necessary for additional support services.

• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Applied effective time management techniques to meet tight deadlines.
• Demonstrated leadership skills in managing projects from concept to completion.
• Developed and implemented the Lived Experience Framework for Access Health
• Developed and lead a lived experience advisory group
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Skilled at working independently and collaboratively in a team environment.
• Collaborated with cross-functional teams to align procurement strategy with overall business objectives.
• Made recommendations to solve challenges and developed strategy for change.
• Researched existing policies and procedures to gain firm understanding of current conditions.
• Recommended updates to current legislation, regulations and policies.

• Evaluated patients and implemented comprehensive treatment plans to enhance mental health.
• Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
• Provided clients with recommendations to community resources.
• Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
• Performed client assessments and developed treatment plans.
• Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
• Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
• Completed one-on-one counselling with broad range of clients suffering from both mental health and aod issues
• Advocated on behalf of clients during treatment planning meetings, ensuring their voices were heard throughout the decision-making process.
• Enhanced interdisciplinary communication by facilitating regular meetings for care team members.
• Evaluated the effectiveness of care plans by monitoring patient progress and making necessary adjustments.
• Held a client case load of 20

• Facilitated workshops to collect project requirements and user feedback.
• Analyzed project performance data to identify areas of improvement.
• Produced quality standards, checklists, report templates, and processes.
• Met with manager weekly to provide detailed project report and milestone updates.
• Planned, executed, and controlled assigned projects, ensuring work performed complied with contractual requirements.
• Set up and managed team meetings of 10+ individuals
• Induction, facilitation & support of 5+ new staff to the project

• Worked well in a team setting, providing support and guidance.
• Provided weekly supervision to a team of 5 individuals
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Excellent communication skills, both verbal and written.
• Skilled at working independently and collaboratively in a team environment.
• Passionate about learning and committed to continual improvement.
• Increased client engagement by actively listening and providing empathetic support during individual sessions.
• Enhanced group dynamics by facilitating peer support meetings, fostering a safe and supportive environment.
• Improved client well-being by sharing personal experiences, coping strategies, and resources in a relatable manner.

• Worked effectively in fast-paced environments.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Self-motivated, with a strong sense of personal responsibility.
• Communicated with individuals' family members, offering information and insight into support services available at community level.
• Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
• Developed treatment plans to help clients build self-confidence and resilience.
• Held a caseload of 20+ individuals
• Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Organized material to research and complete writing tasks.
• Researched and wrote original content for case studies, emails and newsletters.
• Created content for websites and online publications.
• Brainstormed ideas to create useful content for clients.
• Planned and facilitated consumer and carer perspective support workshops for parents with a mental illness

• Developed strong communication and organizational skills through working on group projects.
• Applied effective time management techniques to meet tight deadlines.
• Worked well in a team setting, providing support and guidance.
• Proven ability to develop and implement creative solutions to complex problems.
• Passionate about learning and committed to continual improvement.
• Excellent communication skills, both verbal and written.
• Created surveys and questionnaires to collect data for research projects.
• Collected research data through experimentation, surveys and leading focus groups.
• Reviewed documents and data to identify trends and patterns.
• Edited and proofread drafts of articles and other documents.

• Cultivated interpersonal skills by building positive relationships with others.
• Managed time efficiently in order to complete all tasks within deadlines.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.

Provided consumer perspective supervision

• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Self-motivated, with a strong sense of personal responsibility.
• Demonstrated leadership skills in managing projects from concept to completion.
• Proved successful working within tight deadlines and a fast-paced environment.

Organised and hosted the 5th annual peer effect forum

1:1 peer support provided to consumers of the Adolescent Inpatient Unit (AIPU)

1:1 peer support provided to consumers of Upton House

• Worked well in a team setting, providing support and guidance.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Developed and maintained courteous and effective working relationships.
• Skilled at working independently and collaboratively in a team environment.

• Maintained patient confidentiality in line with HIPAA regulations.
• Maintained current and accurate medical records for patients.
• Transcribed doctors' medication orders, lab test requests, and care plans.
• Supported office staff and operational requirements with administrative tasks.
• Stored and retrieved permanent records on daily basis.
• Executed administrative duties to facilitate unit tasks and meet team goals.
• Monitored inventory levels and advised management of need for replenishment.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Maintained rapport with physicians, nurse,s and other healthcare personnel.
• Processed patient bills and payments, double checking information for accuracy.
• Filled out records, staffing sheets and patient documents.
• Provided information for patient admissions and discharges to foster timely processing.
• Organized paperwork for doctors, nurses and patients.

• Conducted initial client assessments to gather comprehensive health histories.
• Streamlined client intake process by efficiently managing documentation.
• Conducted intake interviews to assess client needs and direct them to appropriate services.
• Complete Safety Planning, Risk Screening & Maram Screening
• Provide brief intervention (SFBT)
• Prioritized urgent care needs during intake, ensuring critical patients received immediate attention.
• Conducted thorough intake assessments to determine appropriate level of care for incoming patients.
• Maintained individual files such as case notes, intake and discharge summaries and releases of information.