Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eliana Johannssen

Helensvale,QLD

Summary

. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Apprentice Hairdresser

Hairoic Hair
10.2023 - 02.2024
  • Completed basic styles for regular customers by using strong blow-drying and curling abilities.
  • Maintained a clean and organized work area, adhering to strict sanitation guidelines for health and safety purposes.
  • Offered exceptional service and support to walk-in and scheduled customers.
  • Helped get clients' hair ready for treatment by shampooing and conditioning at wash station.
  • Assisted hair stylists with colorwork by applying base colors and toners.
  • Answered phone calls and emails to schedule client appointments.
  • Freed up stylists to focus on customers by personally handling basic tasks such as restocking supplies.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Sterilized cutting equipment and refilled hair product bottles to assist hair stylists during busy periods.
  • Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.

Hospitality Worker

Oh My Greek
01.2023 - 09.2023
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Managed reservations accurately, ensuring seamless guest experiences upon arrival.
  • Provided knowledgeable recommendations for local attractions, dining options, and transportation services.
  • Increased repeat business through personalized attention and genuine care for guests'' needs.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Trained new staff members on proper customer service and hospitality policies.
  • Greeted guests with friendly and professional acknowledgment to build rapport.
  • Developed strong relationships with corporate clients leading to an increase in bookings for conferences and events at the property.

Hospitality Worker

Chef N Fire
01.2023 - 07.2023
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Assisted with event planning and coordination, contributing to successful functions and satisfied clients.
  • Reduced risks by maintaining clean and organised work environment.
  • Worked well in a team setting, providing support and guidance.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Developed strong communication and organizational skills through working on group projects.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Hospitality Worker

Riverlands Cafe
01.2022 - 12.2022
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Stored guest valuables in safe and individual boxes for security.
  • Delivered excellent customer service to support company reputation and patron satisfaction.
  • Provided knowledgeable recommendations for local attractions, dining options, and transportation services.
  • Ensured safety guidelines were followed by all team members to create a secure environment for guests and staff alike.
  • Handled guest complaints professionally, resolving issues quickly to promote positive experiences.

Education

No Degree -

Helensvale State High School
Helensvale, QLD
2026

Skills

  • Customer Service
  • Food safety and sanitation
  • Creativity and Innovation
  • Processing payments
  • Effective problem solving
  • Friendly, Positive Attitude
  • Organizational Skills
  • Task Prioritization
  • Organization and Time Management
  • Calm Under Pressure

Timeline

Apprentice Hairdresser

Hairoic Hair
10.2023 - 02.2024

Hospitality Worker

Oh My Greek
01.2023 - 09.2023

Hospitality Worker

Chef N Fire
01.2023 - 07.2023

Hospitality Worker

Riverlands Cafe
01.2022 - 12.2022

No Degree -

Helensvale State High School

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Eliana Johannssen