Elias Ibrahim
Ashfield,NSW
Summary
Experienced food and beverage supervisor bringing demonstrated success in developing and motivating strong restaurant teams to assist 50 customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food and Beverage Supervisor
The Star Sydney
08.2021 - Current
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Identified team weak points and implemented corrective actions to resolve concerns
Relief Shift Supervisor
Wenty Leagues
01.2019 - 07.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed cash and credit card transactions accurately using POS software.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Completed daily financial activities and prepared weekly reports for management to inform decision-making.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
- Supervised ongoing daily production phases.
Food and Beverage Supervisor
Al Aseel
04.2017 - 02.2019
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Controlled food costs and managed inventory.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Created new recipes, outlined steps, and training staff on correct preparation.
Education
Advanced Diploma - Hospitality Managment
Ultimo Tafe
Sydney, NSW09.2023
Skills
- Banquet Coordination
- Beverage Preparation
- Weekly Menu Preparation
- Booking Procedures
- Food Safety and Quality
- Special Menu Planning
- Train Employees
- Guest Relations Management
Certification
- Certified food handeling , Service of Alcohol and
Timeline
Food and Beverage Supervisor
The Star Sydney
08.2021 - Current
Relief Shift Supervisor
Wenty Leagues
01.2019 - 07.2021
Food and Beverage Supervisor
Al Aseel
04.2017 - 02.2019
Advanced Diploma - Hospitality Managment
Ultimo Tafe
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