Summary
Overview
Work History
Education
Skills
References
Timeline

Elias Toza

Carrum Downs,VIC

Summary

Insightful Laboratory Technician brings dedication to excellence and calm demeanor. Team player trained in laboratory procedures, equipment maintenance and inventory management. Supports lab operations with accurate documentation and organized spaces.

Overview

13
13
years of professional experience

Work History

Laboratory Technician

SGS AUSTRALIA
09.2022 - Current
  • Perform laboratory equipment calibrations
  • Understand and comply to general laboratory QA/QC criteria and NATA accreditation requirements
  • Ensure equipment and laboratory is kept clean and tidy avoiding contamination, clutter and to protect the company’s assets
  • Maintain and update skills, qualifications, and knowledge through courses and on the job training to support improvement
  • Ensure that safety equipment is used where necessary, used correctly and used at all times
  • Report immediately any unsafe work condition or equipment to the supervisor.
  • Respond promptly to equipment breakdowns, diagnosing issues with LINACs and associated systems.
  • Utilize established protocols and guidance from engineers to troubleshoot and resolve technical problems efficiently.
  • Perform routine calibrations and preventive maintenance tasks under the supervision of an engineer.
  • Ensure that all maintenance activities are meticulously documented and aligned with scheduled plans.
  • Assist in organizing and executing maintenance schedules, ensuring optimal LINAC performance.
  • Collaborate closely with engineers to maintain compliance with state regulations and equipment standards.
  • Maintain accurate records of maintenance activities, repairs, and calibration results.
  • Prepare comprehensive reports to track equipment status and performance metric.
  • Adhere strictly to safety protocols and regulatory requirements during all maintenance operations.
  • Uphold our commitment to maintaining a safe and compliant work environment at all times.

Courier

Australian Clinical Labs
01.2019 - 09.2022
  • Regularly professionally communicated with dispatchers during inquiries with deliveries
  • Responsible for proficiently transporting medical specimens as well as documentation to hospitals, DR
  • Sorting samples to different laboratory departments and time stamping them
  • Demonstrated success in processing specimens in a timely and accurate manner while adhering to the laboratory procedures.

It Help Desk

Al-gardens business solution
01.2014 - 07.2016
  • Repairing and replacing equipment
  • Installed, serviced and upgraded over 300 window computers
  • Provided PC and mobile support to resolve client issues
  • Setting up new accounts
  • Assisted the network team in monitoring 4 network servers
  • Provided IT support services to the application management group.

IT Support Specialist

AL-TAQA TECHNOLOGIES
01.2012 - 01.2014
  • Provide IT support services, troubleshooting and system operation
  • Provided complete IT technical support services and assisted global management teams to ensure efficient business processes
  • Document all issues and generate reports detailing common problems and error trends
  • Established process improvement strategies which drove positive changes and resulted in 100% IT incident remedy rate.
  • Created help desk tickets, troubleshot and resolved desktop issues.
  • Delivered onsite technical support for employees.
  • Resolved escalated issues by serving as subject matter expert on wide-ranging issues.

Education

Bachelor of Computer Engineering - Health Information Technology

Mosul University , Iraq
01.2012

Skills

  • High level ability to anticipate and recognize problems through working in various roles
  • Excellent written skills acquired through literature review, thesis and practical report writing
  • Ability to successfully communicate with people from diverse backgrounds
  • High level interpersonal skills attained through working in IT department
  • Ability to adapt and work well under pressure
  • Successfully demonstrated the ability to work independently as well as cooperatively as part of a diverse team in academic related project groups, placement and work experience
  • High level time management skills as a result of successfully working in previous businesses, managing academic studies and social activities
  • Being an accountable, punctual, reliable, flexible and a trustworthy individual

References

Available upon request.

Timeline

Laboratory Technician - SGS AUSTRALIA
09.2022 - Current
Courier - Australian Clinical Labs
01.2019 - 09.2022
It Help Desk - Al-gardens business solution
01.2014 - 07.2016
IT Support Specialist - AL-TAQA TECHNOLOGIES
01.2012 - 01.2014
Mosul University - Bachelor of Computer Engineering, Health Information Technology

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Elias Toza