Eliesha Cazaly

• Streamlined appointment scheduling for improved patient flow and reduced wait times.
• Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
• Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
• Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
• Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
• Improved front office organization by implementing new filing systems and maintaining cleanliness in waiting areas.
• Managed multi-line phone system and pleasantly greeted patients.
• Maintained current and accurate medical records for patients.

This role allowed me to contribute to the patients experience in the clinic as well as further enhancing my communication and work efficiency

• Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.
• Maintained a safe working environment by adhering to safety protocols and promptly addressing potential hazards.
• Assisted in training new employees on production processes, ensuring a seamless integration into the team.
• Resolved issues quickly to maintain productivity goals.
• Took on additional shifts during peak work periods to keep projects on schedule.
• Adjusted machines to increase productivity for runs.
• Adhering to quality control standards and procedures
• Accurately and efficiently leading a team on a production line

This role allowed me to develop strong attention to detail, and enhanced my ability to work within a team and further enhance training among my team.

• Enhanced team productivity by maintaining a clean and organized workspace for crew members.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Assisted other team members to achieve goals.
• Trained new team members on procedures, customer service, and sales techniques.
• Stocked shelves to organize aisles in assigned department.
• Contributed to increased sales by upselling menu items and promoting special offers.
• Collaborated with team members to complete orders.
• Provided excellent customer service by greeting customers and meeting quality expectations.
• Collaborating with team members to ensure smooth operation and efficient services

Working at McDonald's allowed me to develop strong communication skill, work effectively in a fast-paced environment, and provide exceptional customer service.