Elif Oktem
Rosebery,Sydney,NSW
Summary
Dynamic professional with a proven track record in customer service and emergency situations management, honed across roles from Waitress at Jezve Coffee to Flight Attendant at Pegasus Airlines. Excels in adaptability and creative thinking, significantly enhancing guest satisfaction and operational efficiency. Skilled in conflict mediation and fluent in German, demonstrating unparalleled self-motivation and flexibility. Motivated Flight Attendant with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Waitress
Jezve Coffee
08.2024 - Current
Flight Attendant
Pegasus Airlines
03.2022 - 11.2022
Guest Relations Associate
Mirage Park Resort Hotel
04.2021 - 03.2022
German Language Teacher
Ataturk Art and Education Centre
01.2021 - 03.2021
German Language Teacher
British Town Language School
06.2020 - 09.2020
Receptionist
TUI Magic Life Waterworld Hotel
04.2019 - 10.2019
Education
Bachelor of Arts - German Language And Literature
Akdeniz University
Antalya,Turkey06.2020
Skills
- Customer Service
- Strong multitasking
- Emergency Situations Management
- Conflict Mediation
- Flight systems knowledge
- Creative Thinking
- Adaptability and Flexibility
- Self Motivation
Certification
- German Language Certificate, Nuremberg Friedrich Alexander University - 2015
- German Language Certificate of Participation and Orientation, Passau University, 2018
- DAAD OnDaF-Test Certificate, Goethe Institute,2018
- Graduate Certificate in Education Pedagogy and Practice, Akdeniz University,2019
Languages
English
Professional Working
German
Full Professional
Turkish
Native or Bilingual
Timeline
Waitress
Jezve Coffee
08.2024 - Current
Flight Attendant
Pegasus Airlines
03.2022 - 11.2022
Guest Relations Associate
Mirage Park Resort Hotel
04.2021 - 03.2022
German Language Teacher
Ataturk Art and Education Centre
01.2021 - 03.2021
German Language Teacher
British Town Language School
06.2020 - 09.2020
Receptionist
TUI Magic Life Waterworld Hotel
04.2019 - 10.2019
Bachelor of Arts - German Language And Literature
Akdeniz University
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