Elif Yoldas

• Prompt processing of purchase invoices on the Association’s accounting system (Omni) and payment to Suppliers using BankLine
• Arranging payment of authorised invoices for when they fall due and obtaining authorisation for invoices within necessary times scales
• Liaising with suppliers to resolve queries and maintaining list of suppliers and related information
• Reviewing the purchase ledger control and resolve queries and reconciling supplier statements regularly and resolve queries
• To reconcile the Association’s Barclaycard /Bank Credit Card statements and follow up of any missing paperwork/invoices
• Raising of invoices to residents who make use of the Association’s Home Help service and tenant shopping services.
• Streamlined financial processes for increased efficiency and accuracy in reporting.
• Optimized cash flow management, ensuring timely payment of invoices and reducing outstanding debts.
• Reduced financial risk by implementing robust internal controls and regular audits.
• Improved budget planning and forecasting with thorough analysis of historical data and market trends.
• Enhanced profitability by identifying cost-saving opportunities through detailed expense analysis.
• Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
• Generated financial and operational reports to assist management with business strategy.
• Collaborated with team leaders to define standards, policies and procedures to meet company revenue goals.
• Verified compliance of financial policies and accounting procedures against federal regulations.
• Assisted with recruiting, interviewing and hiring new department employees.
• Enhanced internal control systems and procedures to mitigate risk and support opportunities.
• Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
• Supported financial director with special projects and additional job duties.
• Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
• Created financial dashboards to provide insights into key performance indicators.
• Collaborated with C-level executives and stakeholders to develop long-term financial plans.

In this role, I was seconded for a 4 month contract to support Sunmagic Juices with their accounts function as their was a shortage of staff, given a business reshuffle. I was contracted the business to help with their accounts function/team and carried out the following duties:-

• Generated and sent out to invoices customer/clients
• Support and investigation of backlog of customer complaints and resolve customer queries
• Monitoring and responding to the supply chain emails
• Monitoring of customer account details for non-payments, delayed payments and other irregularities
• Investigate and issue credit notes on large backlog of debit note quires which I had to liaise with their external logistic team on confirming P/O and damaged stock.

• Posting daily transactions from bank statement with multiple currency accounts
• Weekly bank reconciliation
• Weekly/Daily supplier payments UK and foreign suppliers
• Sales & Purchase ledger reconciliation
• Weekly Sales & Orders report (KPI’S)
• Posting purchase ledger invoices
• Producing monthly journals
• Produce accounts to trial balance
• Assisting the Finance Director with production on management accounts
• Monthly Payroll/ Holiday & Sickness records
• Support month end processes including AP/AR
• Ad hoc projects /multitude tasks as required.
• Enhanced financial reporting accuracy by diligently reconciling accounts and analyzing discrepancies.
• Assisted in the preparation of accurate financial statements, ensuring compliance with regulations and guidelines.
• Supported the timely completion of month-end closing activities, improving overall financial operations.
• Collaborated with cross-functional teams to ensure accurate billing and prompt payment collection.
• Entered customer order details into system, accepted payments and updated accounts.
• Managed invoices, payments and deposits, maintaining accurate expenditure records.
• Reconciled bank statements and credit card accounts for accuracy and completeness.
• Validated and recorded invoices and resolved discrepancies with vendors.
• Generated financial reports and summaries for management review.
• Corrected discrepancies in financial records for balanced books.
• Prepared documentation for travel reimbursement and corporate credit card expenses.
• Presented monthly, quarterly and annual statements to support financial planning.
• Processed employee and contractor expense reimbursements quickly.
• Handled day-to-day accounting processes to drive financial accuracy.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Matched purchase orders with invoices and recorded necessary information.
• Supported management by processing invoices and documents with consistent on-time delivery.
• Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
• Inspected account books and recorded transactions.
• Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
• Developed monthly, quarterly and annual profit and loss statements and balance sheets.

• Staff Training – arranging courses/seminars etc
• Staff Contracts, Staff Induction & Holiday/Sickness Records
• Client booking schedule – Oversee calendar to ensure smooth running
• Supplier/product resourcing – price comparisons and negotiations to ensure costs kept to a minimum
• Client Invoicing and debt collection
• Bank statement reconciliation, Daily cash postings
• Staff Expenses-payments and reconciliation
• Supplier Invoices/Credit Notes – code/authorise/enter on system
• Supplier payments on a weekly/monthly basis
• Sales/Purchase ledger reconciliations
• Weekly reporting of Client Sales (procedures and treatments)
• Accounts production to Trial Balance including journals
• General Office Duties/Assisting HR with payroll when needed
• To update and maintain the Associations petty cash.
• Increased patient satisfaction by streamlining appointment scheduling and implementing efficient check-in processes.
• Improved practice revenue through effective financial management and strategic cost reductions.
• Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
• Managed office budget, reducing unnecessary expenses and allocating funds for necessary improvements.
• Ensured compliance with healthcare regulations, maintaining up-to-date knowledge on industry standards and best practices.
• Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
• Established policies regarding patient privacy rights; safeguarding all confidential information.
• Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
• Ordered all office supplies and kept check on inventory levels.
• Developed and implemented strategies to improve patient access, satisfaction and care quality.
• Oversaw accounting, budgeting, and financial reporting.
• Trained interns and newly hired team members on office procedures and computer system.
• Communicated with patients, ensuring that medical information was kept private.
• Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
• Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
• Assisted in the preparation of accurate financial reports for senior management decision making.
• Collaborated with colleagues to complete special projects and ad hoc analyses as needed.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Maintained accurate and complete documentation to facilitate accounting and filing functions.
• Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
• Analyzed financial discrepancies and provided solutions for accurate financial records.
• Handled day-to-day accounting processes to drive financial accuracy.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Matched purchase orders with invoices and recorded necessary information.
• Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
• Inspected account books and recorded transactions.
• Reconciled accounts, managed audits and updated financial records with remarkable accuracy.

• This role was a temporary/contract role at Melbourne IVF to support their accounts/finance team during a years maternity leave period. My role at Melbourne IVF consisted of:-
• Monthly cheque run (and as and when required) ensuring all suppliers were paid on time
• Collaborated with sales teams to resolve billing disputes, promoting positive customer relationships.
• Streamlined accounts receivable processes, resulting in increased efficiency and reduced errors.
• Assisted in monthly closing activities, ensuring accurate financial reporting for management review.
• Reconciled customer accounts regularly, identifying discrepancies and resolving them quickly.
• Supported cash application process by accurately posting customer payments against open invoices.
• Contributed to a positive work environment through active participation in team meetings and ongoing professional development initiatives.
• Posted customer payments by recording cash, checks, and credit card transactions.
• Production of Invoices for Surgeons fees
• Processing Customer payments
• Process profit payment monthly once all figures are confirmed correct by the CEO
• Processing supplier invoices, matching to PO’s and entering onto system for payment
• Key Superannuation/Payroll figures into system
• Calculate accruals and depreciation, enter into system
• Reconcile and process Expense Reimbursements along with credit card expenditure
• Manage new and existing equipment leases as per lease agreements with suppliers
• Request deposits by raising pre-payment quotation
• Print and check IVF patient system reports weekly
• Reconcile banking twice daily.
• Enhanced cash flow by diligently managing accounts receivable and maintaining accurate records.
• Reduced outstanding debts by implementing effective collection strategies and negotiating with clients.
• Prepared bills receivable, invoices, and bank deposits.
• Verified discrepancies and resolved clients' billing issues
• Reconciled daily AR ledger and verified proper posting.
• Completed daily process adjustments to maintain accuracy.
• Updated aging reports based on daily audits.
• Matched purchase orders with invoices and recorded necessary information.
• Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Inspected account books and recorded transactions.
• Maintained account accuracy by reviewing and reconciling checks monthly.

• Collecting overdue ledger accounts and allocating the payments to the correct invoice and account
• Reconciling large payments from Crown Casino, HP and BHP Billiton
• Liaising with customers regarding queries, following up outstanding balances, reconciling accounts and reporting at the end of the month
• Monitoring the daily bank statement and banking the cheques to the correct ledger.
• Enhanced credit decision-making by conducting comprehensive financial analysis and risk assessments.
• Reduced delinquency rates by implementing effective portfolio management strategies.
• Improved cross-functional collaboration, working closely with sales and operations teams to meet business objectives.
• Conducted regular account reviews to proactively identify potential risks in the credit portfolio, taking corrective actions as needed.
• Prepared reports of findings and recommendations.
• Managed account data and verified information with clients, past creditors and other involved parties.
• Collaborated with management to evaluate credit strategies and develop improvements.

• Provide high level of quality service and advice to tenants in all matters affecting their Rental and Housing needs
• Arranging and issuing court referrals, serving notice of termination of contracts, attending evictions, presenting court referrals
• Attending interviews with tenants to discuss personal income and housing issues
• Acting as a specialist support and information resource within the Income Team
• Serving Notices on tenants, usually by hand-delivery or postal-delivery
• Organise Staff training & development
• Supervise and organise payroll deductions
• Assisted with the updating of the Company Induction Program for all staff with Senior Management and Director.
• Improved overall department efficiency by streamlining processes and implementing new policies.
• Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
• Coordinated cross-functional teams to address complex issues, leading to more efficient problem-solving processes.
• Wrote detailed narrative reports for use in investigations.
• Addressed public questions, complaints and requests and provided necessary assistance.
• Completed patrols in assigned areas to identify and deter criminal activities.
• Conducted surveillance to detect suspicious activity.
• Testified in court during certain criminal cases.
• Collected, arranged, and input information into database system.
• Gathered, organized and input information into digital database.
• Conducted regular reviews of operations and identified areas for improvement.

• Customer service role including debt advice and debt management
• Face to face interaction with Tenants
• Reconciliation of Tenant accounts
• Arrears management
• Applied to County Court for possession hearings.
• Enhanced financial accuracy by streamlining accounting processes and implementing internal controls.
• Reduced discrepancies in financial statements by conducting thorough account reconciliations and adjusting entries.
• Performed detailed financial analysis on business operations, supporting management decisions regarding resource allocation and profitability enhancements.
• Tracked funds, prepared deposits and reconciled accounts.

• Provided customer orientated service, assisting in the organisation’s success to achieve its goals
• Provided specialist support and information to Managers and ensured deadlines and targets were met
• Engaged extensively with the public on various aspects of the duties held, from written correspondence to dealing with customer complaints and enquiries.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours across night, weekend and holiday shifts.
• Cultivated interpersonal skills by building positive relationships with others.

• Diligently dealt with Customer enquiries and complaints
• Operated Tills/Cashier with accuracy and speed
• Assisted with merchandising and stock take in a positive manner
• Provided training to newly recruited colleagues and was responsible for ensuring the company protocols were adhered to at all times.
• Increased sales by building strong customer relationships and providing excellent service.
• Boosted store revenue through upselling and cross-selling techniques.
• Met and exceeded sales targets consistently, contributing to overall team success.
• Collaborated with team members to achieve a cohesive and efficient store environment.
• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
• Trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
• Helped customers locate products and checked store system for merchandise at other sites.
• Fielded customer questions to share information about products, availability, and pricing.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Listened to customer needs and desires to identify and recommend optimal products.
• Managed efficient cash register operations.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Provided exceptional services and pleasant shopping experiences to retail customers.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Onboarded new employees with training and new hire documentation.