Summary
Overview
Work History
Education
Skills
Certification
Rsa Document
Charity Work Experience
References
Timeline
Generic

Elih Karl

Innaloo,WA

Summary

Results-driven manager specializing in inventory management and customer service. Proven track record of enhancing operational efficiency and improving team performance. Strong leadership and communication skills foster collaborative environments focused on exceptional guest experiences. Experienced in overseeing personnel, programs, and projects while consistently exceeding objectives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Duty manager, Stock manager

Vic Park hotel
Perth, WA
04.2023 - Current
  • Oversaw service operations, ensuring smooth daily functions and efficient workflow.
  • Managed inventory levels and coordinated supply orders, optimizing stock availability.
  • Trained staff on customer service best practices and operational procedures.
  • Resolved customer complaints swiftly to uphold positive guest experiences.
  • Scheduled employee shifts to guarantee adequate coverage during peak hours.
  • Conducted inspections for compliance with health and safety standards.
  • Collaborated on process improvements to enhance service efficiency.
  • Supervised cash handling procedures, ensuring accurate transaction processing.

Labour, Staging assistant, Site logistics, Bar manager, Event manager, Stock manager

Events logistics Australia/up-down staging
Perth, WA
09.2022 - 04.2023
  • Coordinated bump-in and bump-out processes for events to ensure seamless operations.
  • Directed stock distribution across the site for efficient resource management.
  • Managed large staff teams, optimizing task allocations and breaks.
  • Liaised with product suppliers to secure necessary materials and services.
  • Facilitated smooth event operations by addressing logistical challenges promptly.

FOH

Worlds End Sports Bar
Taungara, NZ
06.2021 - 06.2022
  • Opening, closing and setting up the bar for service.
  • Responsibilities include stock and cellar management, providing the restaurant with wines, beer, and cocktails, being in charge of setting up the bar for functions, working as the only bartender during functions, taking phone/food orders, and providing full service at the bar and in the seating area.

Bar Manager

Gringo St
Calgary, AB
06.2019 - 06.2020
  • Handle opening and closing, prepare and submit reports.
  • Supervise, train and coordinate work duties of service crew in various areas of responsibility.
  • Monitor staff performance to ensure that company standards and operational procedures are adhered to.
  • Providing a fast-paced restaurant with 50+ cocktails, as well as beers, wine and friendly full service at the bar.

Education

NCEA LEVEL 2 - Merit

Scots College
NZ
01.2013

Skills

  • Customer service and support
  • Dependability
  • Cash handling and till systems
  • Inventory management and stock control
  • Staff training and supervision
  • Team management and teamwork
  • Time management and multitasking
  • Integrity and flexibility
  • Communication skills
  • Organization and administration
  • Initiative and expedience
  • Social skills and rapport building
  • Table service and order synchronization
  • Menu representation and beverage preparation
  • Food running and serving drinks
  • Bill processing and cashing up
  • Station set-up and restaurant set-up
  • Function set-up and cellar organization
  • Knowledge of alcoholic and non-alcoholic beverages

Certification

  • Approved manager Unrestricted
  • High-risk work, Forklift
  • WA drivers C-A

Rsa Document

OL2202939, 06/13/22, 0220570423-1

Charity Work Experience

  • Onslow Kindergarten, Onslow, UK, 2012 - 2015, Volunteered in school summer holidays - teaching and looking after children aged 3-5.
  • Shave 12, NZ, Shaved my head to raise money for leukemia and blood cancer research, raised $791.

References

References available upon request.

Timeline

Duty manager, Stock manager

Vic Park hotel
04.2023 - Current

Labour, Staging assistant, Site logistics, Bar manager, Event manager, Stock manager

Events logistics Australia/up-down staging
09.2022 - 04.2023

FOH

Worlds End Sports Bar
06.2021 - 06.2022

Bar Manager

Gringo St
06.2019 - 06.2020

NCEA LEVEL 2 - Merit

Scots College

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