Proven track record in enhancing customer relationships and sales performance, notably at Reece Plumbing. Excelled in customer service and interpersonal communication, achieving significant client satisfaction. Demonstrated adeptness in product knowledge and client advising, contributing to surpassing KPIs and fostering robust customer loyalty.
The main day to day focus was to work with plumbers and construction groups to assist with their everyday business requirements.
With this, also building relationships with branch accounts through site visits and implementing pricing files for future work. Also
providing assistance with sales and quoting civil opportunities. Another day to day task was to maintain the branches stock through stock purchasing and receipting stock through general warehouse processes.
MJ Bale demonstrates classic tailoring with a modern twist, a day to day was styling men to look their best regardless of their occasion. At Mj we also had the opportunity to demonstrate BOH skills, wether it was stock control, VM and weekly budgeting/planning.
Institchu pushed myself to focus on developing admin strengths, as well as measuring and tailoring mens suiting, Working towards KPI's to satisfy financial partners, and management, This position also gave myself the opportunity to develop strengths on working through skills of organisation and maintaining a schedule based around a by appointment only day to day.
Louis Vuitton demonstrated the luxury retail environment, working at a rapid rate to satisfy not only clients but key performance indicators. Working in this environment further pushed my client communication, organisational skills with learning additional fundamental skills that will be implemented into any future position.
I have a first aid certificate at level 1 and level 2.
I also have a forklift license along with my car license.