Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Elijah Greathead-Maher

Parkinson

Summary

Enthusiastic and versatile customer service professional offering over 4 years of experience. Driven to provide superior quality customer service. Adapts well to changing processes and team requirements. Eager to contribute to a growing company. Organised and dependable individual experienced in stock replenishment food preparation, and order picking for variety of organisations. Offering engaging and pleasant personality combined with background building customer relationships.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Representative

First Choice Liquor Market
03.2023 - Current
  • Boosted customer satisfaction by providing exceptional product knowledge and personalised recommendations.
  • Contributed to a welcoming store environment by maintaining cleanliness, organisation, and up-to-date visual displays.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Resolved customer complaints with professionalism and empathy, ensuring timely resolutions that upheld brand reputation.
  • Managed cash register transactions accurately, keeping track of sales records and maintaining financial integrity.
  • Trained new employees on company policies, sales techniques, and product information for seamless staff integration.

Dispatch Team Member

Amart Furniture
07.2023 - 10.2023
  • Managed high call volumes, prioritising urgent requests to ensure prompt resolution and customer satisfaction.
  • Maintained accurate records of dispatched vehicles, ensuring proper documentation for management review and analysis.
  • Developed strong relationships with drivers, fostering a collaborative atmosphere that improved overall operations efficiency.
  • Actively participated in safety training programs, ensuring full compliance with industry standards and regulations at all times.
  • Provided exceptional customer service during difficult situations, maintaining composure while addressing concerns or complaints promptly.

Night Shift Filler

Coles Supermarket
07.2022 - 03.2023


  • Enhanced store presentation by maintaining clean and organised shelves during nightly shifts.
  • Improved inventory accuracy by diligently restocking shelves and ensuring correct product placement.
  • Greeted customers and directed to requested products.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.

Fast Food Cook

McDonald's
08.2019 - 07.2022


  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Managed opening and closing shift kitchen tasks.
  • Cooked menu items according to specified instructions.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Trained and assisted new kitchen staff members.

Delivery Driver

Dominos Pizza Inc.
01.2022 - 02.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.

Education

Bachelor of Psychology (Honours) - Psychology

Griffith University
Mount Gravatt, QLD
2026

No Degree - English, Maths, Business, Psychology, PE

Clairvaux Mackillop College
Mt. Gravatt
11.2022

No Degree - English, Maths, Business, Psychology, PE

John Paul College
Daisy Hill

Skills

  • Excellent Communication
  • Willingness to Learn
  • Teamwork and Collaboration
  • Customer Relations
  • Feedback Acceptance
  • Heavy Lifting
  • Pallet Jack Operation
  • Grocery Standards

Certification

Certificate 3 In Business

Responsible Service of Alcohol

Languages

English
Native or Bilingual

Timeline

Dispatch Team Member

Amart Furniture
07.2023 - 10.2023

Sales Representative

First Choice Liquor Market
03.2023 - Current

Night Shift Filler

Coles Supermarket
07.2022 - 03.2023

Delivery Driver

Dominos Pizza Inc.
01.2022 - 02.2022

Fast Food Cook

McDonald's
08.2019 - 07.2022

Bachelor of Psychology (Honours) - Psychology

Griffith University

No Degree - English, Maths, Business, Psychology, PE

Clairvaux Mackillop College

No Degree - English, Maths, Business, Psychology, PE

John Paul College

Similar Profiles

CREATE PROFILE
Elijah Greathead-Maher