Summary
Work History
Education
Skills
References
Timeline
Generic

Elijah Mendoza

Melbourne,VIC

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Work History

Temporary Department Manager (Bakery)

Coles
10.2022 - 11.2022
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Created and enforced department policies, procedures and standards to establish productivity and quality.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Introduced new methods, practices, and systems to reduce turnaround time.

Sales Assistant Team Member (Bakery)

Coles
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained clean, orderly work environment free of hazards.
  • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
  • Unloaded arriving product stock and moved to store display areas.
  • Checked and pulled defective or expired products from shelves.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.

Crew Coach

Hungry Jacks
  • Cross trained in kitchen and service, closed the store, handled money, provided customer service
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Trained and mentored new personnel hired to fulfill various roles.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.

Education

Year 10-12 -

Point Cook Senior Secondary College
2023

Skills

  • Workflow Coordination
  • Employee Scheduling
  • Staff Management
  • Inventory Management
  • Cash Handling
  • Merchandise Restocking
  • Refund Handling
  • Fast and Efficient Service Worker
  • Delegation Skills
  • Active Listening
  • Task Prioritization
  • Effective Communication

References

  • Dania Naral, 0416 837 730, Dania.naral@gmail.com (Coles Bakery Co-worker)
  • Naisara Cheung, 0405972696, naisara.cheung@gmail.com (Hungry Jacks Manager)

Timeline

Temporary Department Manager (Bakery)

Coles
10.2022 - 11.2022

Sales Assistant Team Member (Bakery)

Coles

Crew Coach

Hungry Jacks

Year 10-12 -

Point Cook Senior Secondary College

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Elijah Mendoza