Overview
Work History
Education
Skills
References
Timeline
Generic

ELIJAH SORTINO

Overview

3
3
years of professional experience

Work History

Warehouse/ Store Merchandiser

Bunnings Warehouse Pty Ltd.
09.2022 - Current
  • Developed relationships with key store management to support proper product placement and visibility.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Participated in weekly meetings with store management team, offering insights into current merchandising efforts and proposing adjustments based on shifting trends or consumer preferences.
  • Mentored junior merchandisers, sharing best practices and providing guidance for their professional development.
  • Implemented planogram changes as needed, ensuring compliance with corporate guidelines while adapting layouts to better accommodate local market conditions and customer needs.
  • Boosted customer satisfaction by effectively arranging store merchandise and maintaining visually appealing displays.
  • Excellent customer service skills with the ability to handle customer concerns, complaints, and queries in a considerable and professional manner.
  • Possesses ability to adapt with each individual’s situation in order to better assist customers with their enquiry and articulate complex information to diverse audiences
  • Optimized space utilization within the store by regularly evaluating product placements and adjusting shelving configurations as necessary.
  • Ensured timely replenishment of stock, reducing out-of-stock instances and maximizing sales opportunities.
  • Assisted in loss prevention efforts by adhering to company policies and procedures regarding proper handling of merchandise, reporting suspicious activity when necessary.
  • Facilitated efficient merchandise flow from receiving area to sales floor, minimizing delays in product availability for customers.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Worked with KPI’s by maintain personal targets on a weekly basis, exceeding expected stats regularly.
  • Proficient in administration and stock management systems.

Warehouse Order Picker

Amazon Australia
09.2021 - 03.2022
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Have extensive knowledge of fulfilment software and use of PDA/ Scanning device.
  • Consistently met daily quotas while maintaining high-quality standards in product handling during picking process.
  • Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
  • Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
  • Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
  • Facilitated smooth workflow between departments by communicating effectively with coworkers and supervisors on order statuses or changes.

Education

VCE -

Staughton Secondary College
Melton, VIC
11.2021

Skills

  • Advanced technology and computer literacy
  • Friendly, enthusiastic and approachable team member that can work effectively in team or independently
  • Professional written and verbal communication
  • Proficient ability to swiftly develop significant team, peer, and stakeholder relationships/ rapport
  • Ability to adapt and work under pressure in fast paced environments
  • Demonstrates exceptional leadership abilities
  • Notable and attentive customer service

References

Sue Grima | Bunnings Warehouse Pty Ltd. 

Merchandising Coordinator

Mobile: 0413 644 102


Berk Ergec | Amazon Australia

HR Coordinator

Mobile: 0432 268 033

Timeline

Warehouse/ Store Merchandiser

Bunnings Warehouse Pty Ltd.
09.2022 - Current

Warehouse Order Picker

Amazon Australia
09.2021 - 03.2022

VCE -

Staughton Secondary College

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ELIJAH SORTINO