Elijah Weight
Munno Para,Australia
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Seeking full time employment or traineeship/ apprenticeship located within SA. Have an interest in joining the mining industry and participating in FIFO work.
Overview
4
4
years of professional experience
Work History
Shift Manager
McDonald's Nurioopta
05.2023 - Current
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Assisted other team members to achieve goals.
- Built constructive working relationships to aid staff loyalty, motivation and productivity.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Completed overnight duties such as inventory counting, safe and drawer counting, money deposits, daily, weekly and monthly cleaning of machinery.
Crew Coach
McDonald's Smithfield
10.2019 - 04.2023
- Provided coaching and mentoring to employees.
- Trained and mentored numerous new personnel hired to fulfill various roles within the kitchen.
- Built and maintained professional relationships with vendors and suppliers.
- Established and maintained quality control standards.
- Completed onboarding with new hires, this includes: restaurant tour, emergency assembly location, identifying machinery, identifying any hazards within the restaurant and acquired all personal information of new hires to ensure their contact information, bank details and TFN is all correct.
- Completed online training with new and existing personnel to ensure their their training is current and state regulations are met.
Subway Sandwich Artist
Peregrine Corporation
10.2022 - 03.2023
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Restocked and rotated stock in display case to mitigate stock loss.
- Monitored inventory and requisitioned low-stock items.
- Accurately operated cash register to process customer payments.
Education
GED -
Mark Oliphant College
Munno Para West, SA11.2020
Skills
- Inventory Control
- Supply Ordering
- Staff Development
- Team Development
- Safety Compliance
- Cash Handling
- Opening and Closing Procedures
- Documentation and Reporting
- Relationship Building
- Handling Customer Complaints
- Payment Processing
- Punctual and Reliable
References
Sarah Cleland
Gawler - Restaurant Manager
Phone: 0438 678 830
Email: sarah.cleland@au.stores.mcd.com
Rhianna Hickman
Nuriootpa - Assistant Restaurant Manager
Email: rhianna.hickman@au.stores.mcd.com
Mitchell Brook
Smithfield - Department Manager
Phone: 0403 737 919
Email: mitchellbrook732@gmail.com
Kasey Toman
Smithfield - Shift Manager
Phone: 0402 857 403
Email: kaseytomann@gmail.com
Accomplishments
Awarded Fast Hands in 2020
Awarded Grill Master of the Year 2021
Promoted from Crew to Crew Coach in 2020
Promoted from Crew Coach to Shift Manager in 2023
Additional Information
Professional Drivers License
White Card - #00221002661
Fire and Natural Disaster Trained
First Aid and CPR Trained
Timeline
Shift Manager
McDonald's Nurioopta
05.2023 - Current
Subway Sandwich Artist
Peregrine Corporation
10.2022 - 03.2023
Crew Coach
McDonald's Smithfield
10.2019 - 04.2023
GED -
Mark Oliphant College
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