Elina Birch
Indooroopilly
Overview
5
5
years of professional experience
Work History
Barista at Archer Coffee
Archer Coffee And Bagels
09.2022 - Current
- Working as a barista and all-rounder for specialty coffee.
- Ensuring quality customer service through maintaining and developing customer rapport
- Maintaining a clean environment to allow for easy work flow
- multi-tasking to maximise efficiency in a day
- Opening and closing the store
Barista and Supervisor at Peach Cafe
Peach Cafe
03.2022 - 09.2022
- Role: working with specialty coffee from Veneziano on a three group head slayer, EKG, batch brew cold brew, decaf, alternate blends.
- Ensuring quality customer service through maintaining and developing customer rapport. Handled complaints to ensure customer satisfaction.
- Training junior staff
- Overseeing presentation of venue
- multi-tasking to maximise efficiency in a day
Barista
Barista, Smug Fig
10.2021 - 03.2022
- Working as a team member in a multi-use café and bar.
- Ensuring quality customer service through maintaining and developing customer rapport
- multi-tasking to maximise efficiency in a day
Barista
Black Milk Coffee
01.2021 - 10.2021
- Working with specialty coffee from black milk coffee roasters
- Using EKG, cold brew, batch brew, alternating blends of the month.
- Ensuring quality customer service through maintaining and developing customer rapport
- multi-tasking to maximise efficiency in a day
Barista and Supervisor
Mylk + Ko
07.2020 - 01.2021
- Front of house role including; making coffee, serving customers using POS system and cleaning
- Supervision and training of junior staff members
- Ensuring quality customer service through maintaining and developing customer rapport
- Overseeing presentation of venue
- multi-tasking to maximise efficiency in a day
- Opening and Closing of store
Front of House
Veganyumm
01.2019 - 04.2019
- day-to-day FOH operations including; making coffee, maintaining presentation of bakery, Handled complaints and maintained customer satisfaction.
- Maintaining and bringing positive energy to the team environment
- Opening and closing of store.
Education
Bachelor of Nutrition and Exercise Sciences -
University of Queensland
Brisbane2025
Certificate IV adult tertiary preparation program - undefined
TAFE
2019
Diploma of laboratory technology sciences - undefined
TAFE
2018
High School Diploma -
International School
Breda, The Netherlands2016
Skills
- Proficiency in Microsoft including: Excel, Word, PowerPoint, Outlook
- Languages; English, Dutch, intermediate German
Timeline
Barista at Archer Coffee
Archer Coffee And Bagels
09.2022 - Current
Barista and Supervisor at Peach Cafe
Peach Cafe
03.2022 - 09.2022
Barista
Barista, Smug Fig
10.2021 - 03.2022
Barista
Black Milk Coffee
01.2021 - 10.2021
Barista and Supervisor
Mylk + Ko
07.2020 - 01.2021
Front of House
Veganyumm
01.2019 - 04.2019
Bachelor of Nutrition and Exercise Sciences -
University of Queensland
Certificate IV adult tertiary preparation program - undefined
TAFE
Diploma of laboratory technology sciences - undefined
TAFE
High School Diploma -
International School