Specialized in Administrative management. I have gained exceptional customer service, decision making skills, strong work ethic, professional demeanour and great initiative. Throughout my career have maintained high performances standards within a diverse range of administrative functions, I can plan and consistently deliver high quality results.
High-performing Administrative Support functions with extensive experience working with a diverse client base and delivering high quality results.
Overview
14
14
years of professional experience
Work History
NewSafe Leadership Advisor
Newmont
06.2023 - Current
Coordinate the running of NewSafe Leadership workshops including the scheduling of facilitators, participants, and ensuring supplies are available, sourcing and coordinating step-in for facilitators to run sessions.
Provided exceptional customer service, addressing client inquiries promptly and professionally.
Report participant attendance, no-shows, etc., into Learning Management System.
Attend to all NewSafe workshops to support the facilitator and to collect data & participant feedback. Storing collected data electronically and reporting on this data.
Process Service Entry Sheets, Invoice Variances, Monitors drawdown against PO value raise PO top up in a timely fashion.
Coordinating onboarding process for new hires (contractors).
Liaising with Site Access/Training & ID Team for inductions, ID issue, mandatory trainings, permits ect.
Coordinate with warehouse Team for internal/external stock orders.
Maintain PO & Logistics tracking.
Verify timesheets and supplier invoice, keep track and update day to day contractor's activity onto the contractor's summary sheet
Safety – participate in FCCC. Taking Part in the morning safety pre-start meetings
Update and maintain Team Training Schedule
Arrange Travel and Accommodation for employees, contractors, and visitors.
Administrator- Drilling
Santos
11.2017 - 04.2020
Process Contractor Call Out Requests.
Create Purchase Requisitions, Reservations. Service Entry Sheets. Create inbound delivery & process a goods receipt for the goods delivered(non-warehouse).Code and reroute for approval a Non-PO invoice. Process invoices &receipts.
Supervise and delegate tasks for Admin drivers.
Arrange Travel & Accommodation for Domestic & International flights, hotels, rental cars for Drilling Department's personals, contractors & visitors.
Coordinate Air Niugini & Tropic air Charters for Drilling Department.
Update personnel travel profile & raise Inter-Field Aviation Requests for passengers and internal cargo loads.
Travel Coordinator
Anitua Corporate Services
02.2014 - 01.2016
Enhanced client satisfaction by efficiently managing and organizing travel itineraries.
Streamlined booking processes for improved time management and cost savings.
Negotiated with vendors to secure the best deals on flights, accommodations, and transportation.
Developed strong relationships with clients, resulting in repeat business and referrals.
Collaborated with team members to provide comprehensive travel solutions for clients'' diverse requirements.
Provided exceptional customer service by promptly addressing inquiries, resolving issues, and anticipating client needs.
Monitored travel arrangements closely to proactively handle potential disruptions or changes in plans.
Maintained detailed records of all transactions, ensuring accurate invoicing and streamlined reimbursements for clients.
Managed high-volume workload under tight deadlines while maintaining a keen attention to detail in every aspect of the job duties performed.
Established partnerships with key suppliers to enhance service offerings and broaden available resources for clients'' travel needs.
Facilitated seamless communication between travelers, suppliers, colleagues, and management through regular updates on trip progress.
Set up domestic and international flights for staff and contractors.
Reviewed, input and paid invoices for travel-related services.
Notified traveling personnel of constraints such as luggage limits and insurance requirements.
Lead Travel Coordinator
McConnell Dowell And Consolidated Contractors Com
02.2010 - 06.2013
Enhanced client satisfaction by efficiently managing and organizing travel itineraries.
Streamlined booking processes for improved time management and cost savings.
Negotiated with vendors to secure the best deals on flights, accommodations, and transportation.
Developed strong relationships with clients, resulting in repeat business and referrals.
Created customized travel packages tailored to individual client preferences and needs.
Tracking client information and bookings, increasing efficiency and reducing errors.
Provided exceptional customer service by promptly addressing inquiries, resolving issues, and anticipating client needs.
Monitored travel arrangements closely to proactively handle potential disruptions or changes in plans.
Maintained detailed records of all transactions, ensuring accurate invoicing and streamlined reimbursements for clients.
Managed high-volume workload under tight deadlines while maintaining a keen attention to detail in every aspect of the job duties performed.
Facilitated seamless communication between travelers, suppliers, colleagues, and management through regular updates on trip progress.
Arranged hotel accommodations, cars or drivers and all related documentation.
Set up domestic and international flights for staff and contractors.
Arranged travel accommodations for groups, couples, executives, and special needs clients.
Researched and kept abreast of new travel destinations, attractions, hotels and restaurants to increase services offered.
Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.