Elina Korenstra

As a Food and Beverage Attendant at Rydges Hotel, I was responsible for delivering exceptional guest experiences across various dining and event settings. My role encompassed serving drinks, managing restaurant operations, and coordinating functions, including weddings, corporate meetings, and special events. I maintained clean and organized dining areas to an exceptional standard to ensure an enjoyable guest experience. I delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism. Developed strong relationships with regular customers, leading to increased loyalty and repeat business. Handled cash transactions accurately, ensuring accountability, and proper financial reporting at the end of each shift. Through being a food and beverage attendant, I was responsible for managing functions while collaborating with work staff to ensure clients were satisfied and met with their requests.

Worked casually as a waitress in the front of house. My role here required that I be responsible for customer service and satisfaction while cooperating effectively with fellow staff. I assisted in serving food and beverages, as well as taking customer orders, all through phone, online services, and in person. I also had a vital role in payment handling, stock replenishment, and the making of drinks and desserts, whilst keeping the workspace clean and presentable.