Elinor Jones

Transitional officer from the U.K based at WAPOL Police Academy. Resigned due to not meeting the criteria in firearms training to complete the transitional course.

Developed a strong understanding of WA law

Advanced first aid

Close contact self protection training

Aboriginal and Torres Strait Islander awareness training

General duties and investigation over nearly a decade including:

Response policing

Enhanced public safety and first aid

Conflict management

Safeguarding of vulnerable individuals

Intelligence handling

Initial investigation - gathering evidence

Community engagement with a diverse population in London

Sound judgement under pressure

Critical decision making

Apprehended offenders

Investigation - proactive and reactive

Interview victims, witnesses and suspects

Risk assessing information and intelligence

Case management

Crime prevention

Court appearances as officer in case. Worked closely with prosecution on serious offences

Extensive legal knowledge

Achievements:

2024 – Assistant Commissioners commendation for investigation ability and commitment in ‘Project Minerva’

2020 – Borough Commander’s commendation for Bravery and Team work

2018 – Borough Commander’s commendation for diligence, tenacity courage when conducting a complex drug investigation

2015 – Borough Commander’s commendation for bravery, courage and tenacity when dealing with an extremely traumatic incident in July 2015

General hospitality work including:

Strong customer service with the brand - known to be an 'American style' service delivering exceptional customer experience

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

General Bar tending duties

• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

• Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
• Increased sales by establishing rapport with customers and identifying their needs.
• Increased sales by offering advice on purchases and promoting additional products.
• Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
• Listened to customer details and offered matching solutions to meet wide range of requirements.
• Collaborated with team members to achieve monthly sales goals and improve overall performance.
• Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
• Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.

• Enhanced school cleanliness by performing thorough daily cleaning of classrooms, restrooms, and common areas.
• Received consistent positive feedback from teachers for maintaining clean classroom environments conducive to learning.
• Assisted in creating safe spaces for students with allergies by regularly dusting and vacuuming all areas.
• Prevented accidents by keeping hallways clear of debris, wet floors properly marked, and identifying potential hazards.

• Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
• Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
• Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
• Boosted cafe efficiency through diligent cleaning and restocking of supplies during peak hours.
• Maintained high standards of food safety by adhering to proper storage, preparation, and serving guidelines.
• Increased repeat business by fostering strong relationships with customers through exceptional service.
• Promoted a positive work environment through clear communication and teamwork among staff members.