Elisa Di Giulio
Summary
Dedicated and compassionate Support Worker with a proven track record of providing comprehensive support. Proficient in crisis intervention, risk assessment and safety planning. Skilled in collaborating with multidisciplinary teams and community resources to ensure holistic care.
Committed to advocating for clients who have experienced domestic and/or family violence and implementing effective prevention strategies. Strong communication and interpersonal skills to navigate sensitive situations with empathy and cultural competence.
Strong leader and problem-solver. Excellent team player with a client focused approach, diligently adhering to the rules and regulations of the organization.
Overview
12
12
years of professional experience
Work History
Business Owner
The Daily Brew By Alex
05.2022 - Current
- Promoting business via social media to generate leads and maximize brand identity.
- Providing elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Interacting well with customers to build connections and nurture relationships.
- Cultivating and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Disability Support Worker
Kimberley Care Group
11.2021 - 05.2022
- Providing assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Driving clients safely to social activities and appointments.
- Keeping detailed daily logs (Case Notes) with care actions, patient behaviours, and incidents.
- Maintaining safety with tidy, clean, and hazard-free home environments.
- Preparing nutritious meals to meet individual dietary needs for clients.
- Checking medication schedules and patient needs to enforce medication administration standards team-wide.
- Keeping accurate records for client files and handled related paperwork.
- Conducting in-home visits to provide supportive services.
- Collaborating with healthcare providers to drive continuity of care.
- Assisting patients in accessing housing, financial assistance and other community resources.
- Assessing risk factors of patients and made referrals for further services.
Family & Domestic Violence Support Worker
Marnja Jarndu Women's Refuge
05.2020 - 12.2021
- Supporting a culturally diverse group of women and their children who have experienced domestic and/or family violence
- Providing advocacy with other services such as DoH, Centrelink, Hospital and in community.
- Participating in professional development and training opportunities to enhance clinical skills.
- Assisting clients in identifying community resources and connecting with appropriate services.
- Collaborating with other professionals and stakeholders to plan and coordinate care for clients.
- Documenting client progress and activities in accordance with agency policies and procedures (Case Notes entered in SHIP Database)
- Assisting clients in developing and setting realistic goals to promote positive change.
- Participating in interdisciplinary team meetings to coordinate care for clients.
- Providing crisis plan and intervention services to clients in emergency situations.
- Implementing community outreach programs to promote FDV awareness.
- FDV, Mental Health, Substance Use&Addiction ongoing training provided by the organization.
Facility Assistant
Broome Recreation & Aquatic Centre
10.2019 - 05.2021
- Pool Lifeguard, Fitness, Pilates & Aqua Aerobic Instructor
- Reception and Customer Service Officer
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Fitness Centre Manager
Plus Fitness North Perth
06.2015 - 03.2019
- Managing office duties such as phone calls and booking appointments, credit control and debt recovery procedures , book keeping, folders management and sales calls.
- Motivating clients, developing customised gym training programs and implementing nutritional plans for members to achieve personal goals.
- Demonstrating strong knowledge of all fitness equipment and training customers how to properly use each machine.
Fitness Centre Manager
Plus Fitness Waterloo
08.2014 - 06.2015
- Managing office duties such as phone calls and booking appointments, credit control and debt recovery procedures , book keeping, folders management and sales calls.
- Motivating clients, developing customised gym training programs and implementing nutritional plans for members to achieve personal goals.
- Demonstrating strong knowledge of all fitness equipment and training customers how to properly use each machine.
Weight Loss Centre Manager
Vivere Snella (Weight Loss Medical Centre)
06.2011 - 04.2013
- Coordination and management of the team (10+ staff members)
- Personal Trainer specialised in muscle tone and Fitness Instructor
- Managing phone calls and booking appointments
- Full knowledge of the fitness centre operations and able to increase the quality of the service
- Implementing Nutritional plans for the members to achieve their goals within the programs
Education
Università Del Sociale
Family Constellation Facilitator04.2024
Death Doula Certificate
IAP Career College06.2021
Marnja Jarndu Women's Refuge
FDV Ongoing Training Provided2021
Australian Institute of Fitness
Nutrition Coach Certificate2019
Reiki Master Certificate
Energy Master Giovanni Di Giusto2016
Certificate III in Fitness
SELC Sport And Fitness Career College2014
Diploma of Pilates Instructor
F.I.F. Italian Federation Of Fitness2010
Marketing And Management Certificate
2002
Diploma of Tourism
High School Diploma2000
Skills
- Strong Team Player
- Fast Learner
- Excellent Customer Service
- FDV Support
- Disability Support
- Case Documentation
- Emergency Response Training
- Client Advocacy and Emotional Support
- Family Communication
- Client Needs and Risk assessments
References
Kelly Cookson - Marnja Jarndu Women's Refuge Manager
0406 140 932
Will Gee - Kimberley Care Group Owner and Director
0439 331 026
Timeline
Business Owner
The Daily Brew By Alex
05.2022 - Current
Disability Support Worker
Kimberley Care Group
11.2021 - 05.2022
Family & Domestic Violence Support Worker
Marnja Jarndu Women's Refuge
05.2020 - 12.2021
Facility Assistant
Broome Recreation & Aquatic Centre
10.2019 - 05.2021
Fitness Centre Manager
Plus Fitness North Perth
06.2015 - 03.2019
Fitness Centre Manager
Plus Fitness Waterloo
08.2014 - 06.2015
Weight Loss Centre Manager
Vivere Snella (Weight Loss Medical Centre)
06.2011 - 04.2013
Università Del Sociale
Death Doula Certificate
Marnja Jarndu Women's Refuge
Australian Institute of Fitness
Reiki Master Certificate
Certificate III in Fitness
Diploma of Pilates Instructor
Marketing And Management Certificate
Diploma of Tourism
Similar Profiles
Jace MickelsonJace Mickelson
Barista and Coffee Roaster at The Daily BrewBarista and Coffee Roaster at The Daily Brew
Alexander BarreraAlexander Barrera
Remodeling Foreman at Alex and Alex Construction ServicesRemodeling Foreman at Alex and Alex Construction Services
Alexsandro BravoAlexsandro Bravo
Painter at Alex & Alex PaintingPainter at Alex & Alex Painting
Michael AshcraftMichael Ashcraft
President/Small Business Co-Owner/President/Small Business Owner at Travis Clark Photography/The Barn On The LanePresident/Small Business Co-Owner/President/Small Business Owner at Travis Clark Photography/The Barn On The Lane
Spencer PowersSpencer Powers
Business Owner at Interchange Rentals LLCBusiness Owner at Interchange Rentals LLC