ELISA MARIA METZ
Eungella,Australia
Summary
Versatile and reliable professional with extensive experience across the hospitality industry, including roles as a waitress, bartender, kitchen assistant, receptionist, and housekeeping staff. Additionally, skilled in retail operations and urban development projects. Known for being a fast learner, highly adaptable, and able to thrive in dynamic, customer-focused environments. A true all-rounder with a hands-on approach and strong work ethic.
Overview
9
9
years of professional experience
Work History
Housekeeper
Krishna Village
Eungella, NSW
04.2025 - Current
- Changed bed linens and towels, tidied up rooms.
- Responded to requests from guests regarding housekeeping needs.
- Assisted in laundry services including washing, drying, and folding linens.
Kitchen Hand
Swell Nourished Cafe
Crescent Head, NSW
12.2024 - 03.2025
- Served food during catered events or banquets as requested by supervisors or chefs.
- Organized storage areas for efficient access to items when needed.
- Peeled and cut fruit and vegetables to prepare for cooking or serving.
- Helped in setting up and cleaning up before and after service, ensuring a ready-to-use kitchen.
Receptionist
Yoyo Surf Hostel
Ahangama, Sri Lanka
10.2024 - 12.2024
- Ensuring guest satisfaction during check-ins and check-outs.
- Proficient in managing reservations and guest accommodations using the Cloudbeds system.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
Working Student
ProjektStadt
Frankfurt Am Main, Germany
06.2023 - 09.2024
- Spearheaded multifaceted roles in urban development initiatives, enhancing project outcomes.
- Facilitated project lifecycles, from conceptual design to implementation and evaluation, ensuring effective community participation.
- Orchestrated and documented key coordination meetings, driving project alignment and stakeholder engagement.
- Innovated and produced compelling marketing collateral, including posters, brochures, and presentations, to bolster public relations efforts.
- Authored and disseminated press releases, crafted precise tenders, and formulated awarding notes, adhering to urban development funding protocols.
- Aided in securing project financing by supporting grant application processes.
Waiter / Waitress
Yachtclub
Frankfurt Am Main, Germany
04.2020 - 08.2023
- Served a variety of beverages, including mixed drinks, with attention to detail.
- Demonstrated versatility as a barista, crafting high-quality coffee beverages.
- Functioned effectively as a bartender, managing the bar area and ensuring customer satisfaction.
- Collected tickets and followed proper cash-handling procedures.
- Assisted cooks by prepping ingredients for meals prior to service times.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Presented menus and answered questions regarding items.
- Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
- Calculated charges, issued table checks, and collected payments from customers.
Production Assistant
SKF GmbH
Schweinfurt, Germany
09.2019 - 09.2019
- Seasonal Production Assistant specializing in Quality Assurance with hands-on experience in manual inspection of ball bearings.
- Supported efficient production during holidays.
- Uphold high standards in quality assurance.
- Conducted meticulous manual inspections.
Sales Person
Tegut
Schweinfurt, Germany
05.2016 - 07.2019
- Managed point-of-sale transactions.
- Ensured optimal stock levels through diligent restocking.
- Reset store displays for special events and seasonal merchandise changes.
- Maintained accurate records of customer interactions and transactions.
- Listened to customer needs to identify and recommend best products and services.
Education
Bachelor of Arts - Human Geography
Johann Wolfgang GoetheUniversity
Frankfurt Am Main, Germany01.2024
High School Diploma -
Olympia-MorataGymnasium
Schweinfurt, Germany01.2019
Skills
- Customer service
- Organizational skills
- Microsoft 365
- Adobe Illustrator
- Flexibility and stretching routines
- Bed linen changing
- Guest requests handling
- Quality assurance
- Team collaboration
- Cleaning techniques
- Time management
- Effective communication
- Supply restocking
References
- Marion Schmitz, ProjektStadt, +49696786740, marion.schmitzstadfield@projektstadt.de
- Klaus Unkelbach, Yachtclub, +491788706860, info@yachtclub.de
- Theo Poulagama Razzi, Moka Roasters, +49 69 60605831, info@moka-roasters.com
- Jared Smith, Swell Nourished Cafe, +61497896987
- Rani Vom Birnberg, Krishna Village, +61493870372
Driving License - Categories
- AM
- B
- L
Languages
German
Native/ Bilingual
English
Professional
Timeline
Housekeeper
Krishna Village
04.2025 - Current
Kitchen Hand
Swell Nourished Cafe
12.2024 - 03.2025
Receptionist
Yoyo Surf Hostel
10.2024 - 12.2024
Working Student
ProjektStadt
06.2023 - 09.2024
Waiter / Waitress
Yachtclub
04.2020 - 08.2023
Production Assistant
SKF GmbH
09.2019 - 09.2019
Sales Person
Tegut
05.2016 - 07.2019
Bachelor of Arts - Human Geography
Johann Wolfgang GoetheUniversity
High School Diploma -
Olympia-MorataGymnasium
Similar Profiles
LAKSHMI DURGA BADELAKSHMI DURGA BADE
Assistant Professor at Rise Krishna Sai Prakasam Group of InstitutionsAssistant Professor at Rise Krishna Sai Prakasam Group of Institutions
ABHINANDAN SHARMAABHINANDAN SHARMA
LINE SUPERVISOR at KRISHNA FEEDSLINE SUPERVISOR at KRISHNA FEEDS
Saurabh DhondgeSaurabh Dhondge
Technical Engineer at Krishna Conchem Products Pvt. Ltd.Technical Engineer at Krishna Conchem Products Pvt. Ltd.
Akinbode OduolaAkinbode Oduola
Project Officer at Transmission Company Of NigeriaProject Officer at Transmission Company Of Nigeria
Tamara SmithTamara Smith
Queensland Rural Fire Service at Queensland GovernmentQueensland Rural Fire Service at Queensland Government