Elisa Mogford
Curra,QLD
Summary
Administration Manager at Fraser Coast TESS with expertise in project management and client relationship management. Successfully enhanced service delivery through strategic partnerships and streamlined office operations. Proven ability to facilitate engaging programs for youth, fostering trust and participation while ensuring inclusive access. Committed to driving organizational success through effective data organization and vendor coordination.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Youth Worker
Fraser Coast TESS
Gympie, QLD
03.2016 - 05.2025
- Facilitated engaging programs for youth to promote social development.
- Collaborated with community organizations to deliver essential resources and support.
- Coordinated workshops focused on life skills, education, and personal growth.
- Assisted in creating safe environments for youth participation and expression.
- Developed positive relationships with youth to encourage trust and engagement.
- Monitored participation levels to ensure inclusive access for all attendees.
- Collaborated with parents, guardians, social workers, teachers, and other professionals to ensure proper care of clients.
Administration Manager
Fraser Coast TESS
Gympie, QLD
03.2016 - 05.2025
- Managed daily administrative operations and ensured smooth office functionality.
- Facilitated onboarding processes for new employees, promoting a smooth transition.
- Collaborated with management to support strategic planning and project initiatives.
- Created monthly reports summarizing department activities for senior management review.
- Maintained an accurate database of company documents such as contracts, invoices, vendor agreements .
- Reviewed incoming emails and responded accordingly within established timelines.
- Maintained accurate records and files for compliance purposes.
- Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
Education
Certificate III in Business - Business
Skilles Centred
Maryborough, QLD09-2023
Certificate IV in Youth Work - Youth Work
Open Colleges
Brisbane, QLD05-2016
Certificate III in Hospitality
TESS
Gympie01-2015
Skills
- Project management
- Data organization
- Client relationship management
- Vendor coordination
- Financial documentation
- Program facilitation
Certification
- I have an RSA and RGS
- Current first aid
- Heavy rigid truck license
Reference
- Alex Rankin - Trainer and Assessor - 041-787-4295
- Kathleen McCartney, trainer and assessor - 0402-338-430
Timeline
Community Youth Worker
Fraser Coast TESS
03.2016 - 05.2025
Administration Manager
Fraser Coast TESS
03.2016 - 05.2025
Certificate III in Business - Business
Skilles Centred
Certificate IV in Youth Work - Youth Work
Open Colleges
Certificate III in Hospitality
TESS
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