Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Elisabeth Lewis

Fitzroy,VIC

Summary

A reliable and dedicated employee, I'm a fast learner and aim to do the best I can at any given task. I really enjoy working at established institutions and being a part of the business.

I want to enjoy my work and complete it to the highest standard while doing so. I'm a really positive, friendly nd social person who gains a lot from working in hospitality and working alongside others.

Having started in the workforce at a very young age, customer and colleague relations are something that comes naturally to me. I would love to be able to continue to foster close friendships like this long into the future.

Overview

8
8
years of professional experience

Work History

Front of House Team Member, Barista

Babka Bakery-Cafe
02.2021 - 09.2023
  • Established welcoming atmosphere by greeting each guest warmly.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Carried out complete opening, closing and shift change duties to keep the cafe working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Retail Assistant

Lavandula Lavender Farm
10.2015 - 04.2021
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Coordinated restocking of sales floor with current merchandise and accurate signage.
  • Increased sales and customer satisfaction through personalized servicing.
  • Answered incoming calls and emails to provide product information, features and benefits.
  • Managed efficient cash register operations.
  • Assisted in the distillery, making skin and aromatherapy products.
  • Occasionally worked in the cafe section, bussing tables and seating customers.

Education

High School Diploma -

Castlemaine Secondary College
Castlemaine, VIC
10.2020

Skills

  • Multilingual
  • Creative Arts
  • Cleaning Methods
  • People Skills
  • Cake Design
  • Creative Solutions
  • Training Junior Team Members
  • Customer Engagement
  • Working efficiently under pressure

Languages

Thai
Professional Working

Additional Information

References:

Sasha Lewis (babka): 61414682184

Rhys Glen (the gem): 0404841499

Carol White (lavandula):61418996919

Timeline

Front of House Team Member, Barista

Babka Bakery-Cafe
02.2021 - 09.2023

Retail Assistant

Lavandula Lavender Farm
10.2015 - 04.2021

High School Diploma -

Castlemaine Secondary College

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Elisabeth Lewis