Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Elisabeth Monro

Parap,NT

Summary

Dedicated housekeeper with a proven track record at The Sands/Nightelier, excelling in cleaning techniques and customer service. Recognized for enhancing guest satisfaction through meticulous attention to detail and effective communication. Skilled in inventory management and health compliance, ensuring a pristine environment while training new staff on best practices.

Overview

12
12
years of professional experience
4
4
years of post-secondary education

Work History

Housekeeper

The Sands/ Nightelier
Carrum Downs , Vic
03.2024 - Current
  • Maintained cleanliness in guest rooms and public areas consistently.
  • Stripping dirty linens and rubbish
  • Assisted with inventory management, restocking cleaning supplies as needed.
  • Collaborated with team members to uphold hotel standards and policies.
  • Responded promptly to guest requests for additional amenities or services.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Used cleaning chemicals following proper guidelines.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.

Conservation cleaner and cataloguer (volunteer)

National Trust -Mulberry Hill
Langwarrin , Vic
04.2014 - 07.2024
  • Maintained cleanliness of historical properties and visitor facilities daily.
  • Operated cleaning equipment and tools effectively for efficient operations.
  • Ensured compliance with health and safety regulations during cleaning tasks.
  • Trained new staff on proper cleaning techniques and safety protocols.
  • Polished furniture to remove dust and dirt buildup.
  • Swept sidewalks and driveways of debris.

Education

Bachelor of Arts - Ancient History, Archaeology

Latrobe University
Bundoora, Vic
04.2009 - 04.2013

Malvern Girls High School
Malvern , Vic

Skills

  • Cleaning techniques
  • Inventory management
  • Health compliance
  • Staff training
  • Customer service
  • Time management
  • Attention to detail
  • Flexibility
  • Effective communication
  • Surface sanitization
  • Deep cleaning
  • Mopping and sweeping
  • Teamwork
  • Towel replenishment
  • Cleaning bathrooms
  • Room preparation
  • Tile and grout care

Affiliations

  • In my spare time I enjoy reading, Lego, gardening and going out to explore the world

Timeline

Housekeeper

The Sands/ Nightelier
03.2024 - Current

Conservation cleaner and cataloguer (volunteer)

National Trust -Mulberry Hill
04.2014 - 07.2024

Bachelor of Arts - Ancient History, Archaeology

Latrobe University
04.2009 - 04.2013

Malvern Girls High School
Elisabeth Monro