Elise Armstrong

• VVED Clerical

Patient Registrations

Customer Service

High volume, fast-paced Data Entry

Problem Solving

Continuous Improvement

Various programs: EMR, IPM, Power Automate.

Liaison with ANUMs, patients, and colleagues.

Strong communication skills,

• ED Clerical

High Volume/Patent Facing

CPEU, SSU

Admissions, Discharges

• Receptionist

Switchboard duties

Administration

Customer service.

Day Procedure Forms

EFPOS machine, Finance Management

Accommodation Bookings

• Aged care.

Administration

Receptionist

• Outpatients

Clerking

Outcomes

Receptionist

• Run own Small Business
• Quotations, Scheduling & Administration
• Performing Home Cleaning Services
• Upkeep of tools, chemicals & cloths

• Resident Orientation, Participation Encouragement & Access
• Proactively Innovate, Plan, Resource & Facilitate Daily Activities
• Care Plans & Assessments
• Outing Assessments
• HACC Assessments
• Marketing, Co-ordinate Daily & Monthly Events
• Mandatory Reporting & Advocate for the Elderly
• Data Entry, Activity Evaluations
• Person Centered Care & Holistic Care
• Liaise between Consumers, Family, Management & Care Staff
• Leadership in Orientation, Training & Supervising
• Home & Community Care Duties
• Coordinator Respite Day Centers

• Frontline Liaison
• Customer Service
• High volume, Fast Paced Data Entry
• Administration duties
• Problem Solve
• Strong organisational skills with a high degree of flexibility.
• Excellent at utilising my friendly yet professional manner to build lasting personal rapport and client retention.
• Internal Departments, Supplier Networks & Portfolios
• Continuous Improvements -Identify, Innovate & Implement
• Facilitate Education PowerPoint Presentations
• Recalculation's / Refinance's
• Quotation-Active in system
• Daily & monthly KPI's
• Co-ordination of vehicle deliveries
• Leadership in Training & Supervising
• Fleet Data Analysis
• Sales in Small to Medium Enterprises