Summary
Work History
Education
Skills
Timeline
Generic

Elise Battle

Silverwater

Summary

Enthusiastic and customer-focused Support Officer initiates and identifies action and analyses options to facilitate service improvement. Demonstrates strong information management skills and proficient knowledge of departmental applications to present information in wide range of formats with excellent attention to detail. Conducts target setting, profiling and performance monitoring to meet priorities of CSNSW - CIG and external customers.

Work History

Intelligence Support Officer

CSNSW
05.2023 - Current
  • Create Requests for Information reports (RFI), prepare, and deliver reports to various departments for review.
  • Liaise with internal and external departments (iASK), requests for information and telephone calls.
  • Administration person responsible for CIGINTEL in box, the dissemination of information to relevant persons or departments.
  • Preparation of information for GTL access and Subpoenas for creation of RFI's.
  • Access to several CSNSW & Police systems required to collate information.
  • Work with autonomy and within the team to support team leaders and management.
  • High work ethic.
  • Presents professionally.
  • Highly professional telephone manner.
  • Enthusiastic approach to work load.

Education

Business Administration - Diploma

Access Training Group
Glenhaven, NSW - Flower Power - In House Training
06.2013

Business Administration - IV

Access Training Group
In House Training - Flower Power Group - Glenhaven
05.2012

Skills

  • Document and Records Management
  • Clerical Support
  • Client Service
  • Administrative Support
  • Understanding Customer Needs
  • Group Assistance

Timeline

Intelligence Support Officer

CSNSW
05.2023 - Current

Business Administration - Diploma

Access Training Group

Business Administration - IV

Access Training Group
Elise Battle