Elise Hudson-peachey
Gardens Parafield,SA
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Bartender/waitress
Beach House Cafe
09.2022 - 11.2023
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
- Followed strict recipes and drink measurements to minimize product used.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upheld strict regulations for safe alcohol service and food safety.
Cafe Assistant
Wohlers
05.2023 - 08.2023
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Collaborated with team members to streamline beverage preparation, reducing wait times for customers.
- Observed customer purchases in line and differentiated between standard portions.
- Provided comprehensive training to new hires, equipping them with essential skills for success in their roles as Cafe Assistants.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Restaurant Team Member
McDonald's Restaurant
01.2020 - 09.2022
- Bussed and reset tables to keep dining room and work areas clean.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Crew Team Member
KFC Restaurant
06.2017 - 11.2018
- Trained new team members on procedures, customer service, and sales techniques.
- Completed milkshakes and ice cream desserts for customers.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Improved customer satisfaction by consistently providing friendly and efficient service.
Education
Certificate III - Early Childcare And Education
Tafe SA
Victor HarborHigh School Diploma -
Sarah Redfern High School
Minto, NSW12.2018
Skills
- Bussing and Serving
- Wine Knowledge
- Drink Preparation
- Cocktail Service
- Strong multitasking
- Staff Management
- New Hire Training
- Communication skills
- Complex Problem-Solving
- Attention to Detail
- Heavy Lifting
Timeline
Cafe Assistant
Wohlers
05.2023 - 08.2023
Bartender/waitress
Beach House Cafe
09.2022 - 11.2023
Restaurant Team Member
McDonald's Restaurant
01.2020 - 09.2022
Crew Team Member
KFC Restaurant
06.2017 - 11.2018
Certificate III - Early Childcare And Education
Tafe SA
High School Diploma -
Sarah Redfern High School
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