Elise Karanfilovski
Lugarno,NSW
Summary
Diligent and forward-thinking professional with organized and competitive nature focused on always growing customer base and increasing revenue numbers. Persuasive communication style, strategic planning strength and top conflict resolution strengths. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Membership Officer
Crunch Fitness Gym
09.2022 - Current
- Helped customers navigate choices between services with support for questions such as terms, pricing and availability.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Resolved issues efficiently and enhanced customer satisfaction ratings.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
Barista
Pulse Espresso
02.2022 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Marketing Coordinator
The Phoenix Spectrum Group
01.2022 - 11.2022
- Boosted brand awareness with target customer demographics with social, print and email campaigns.
- Answered general marketing department inquiries by email, phone and mail.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook and Instagram.
- Tracked and reported on marketing campaign responses.
- Managed workflow between staff, coordinating documents, planning and creative material distribution.
Fast Food Crew Trainer
McDonald's Restaurant
02.2017 - 04.2021
- Trained and mentored numerous new personnel hired to fulfil various roles.
- Monitored day-to-day activities of all company and employees, noting areas needing improvement and implementing plans for rectification.
- Liaised between executives and entry-level workers, facilitating smooth communication and successfully achieving high results.
- Created curricula, instructions, documents and written tests for various types of training courses.
Education
Bachelor of Business - Business Law And Management
University of Tech Sydney
Sydney, NSW01.2024
Skills
- Ability to navigate a wide range of different CRMs and software's
- Strong customer service skills Ability to connect and assist a wide range of individuals Event Planning and Coordination
- Strong Interpersonal Communication
- Store Displays
- Sales Growth
- Data Entry and Database Software
- Positive Attitude and Energetic
Timeline
Membership Officer
Crunch Fitness Gym
09.2022 - Current
Barista
Pulse Espresso
02.2022 - Current
Marketing Coordinator
The Phoenix Spectrum Group
01.2022 - 11.2022
Fast Food Crew Trainer
McDonald's Restaurant
02.2017 - 04.2021
Bachelor of Business - Business Law And Management
University of Tech Sydney
Similar Profiles
Nelson DangNelson Dang
General Manager at Crunch Fitness GymGeneral Manager at Crunch Fitness Gym
Thomas BlackThomas Black
Training Director at Crunch Fitness GymTraining Director at Crunch Fitness Gym
Sophia NathSophia Nath
Member Sales Representative at Crunch Fitness GymMember Sales Representative at Crunch Fitness Gym
Peter BoukisPeter Boukis
Customer Service Representative at Crunch Fitness GymCustomer Service Representative at Crunch Fitness Gym
Jillian UrenJillian Uren
Hyundai Sales Manager at Heartland Motors Sales And ServiceHyundai Sales Manager at Heartland Motors Sales And Service