Professional Summary
Overview
Work History
Education
Skills
Timeline

Elise Kennedy

Hungry Jacks
Port Macquarie,NSW
8
years of professional experience

Award-winning Barista with exceptional customer service skills. Recognized for reliability, punctuality, and the ability to thrive in fast-paced environments.

Dedicated team member with a proven track record in customer service and problem-solving. Achieved Barista Champion and Team Spirit Award, demonstrating a commitment to collaboration and exceptional service in a dynamic work environment.

Reliable and adaptable professional with extensive experience in food service. Known for maintaining high standards of cleanliness and food safety while delivering outstanding customer experiences in fast-paced settings.

Work History

Hungry Jacks Team Member

7 Years 7 Months
Hungry Jacks | 01.2019 - Current

I completed the Barista Course. I have gone from a Bronze to Silver Bean and am now a qualified and experienced Barista.

I was awarded Barista champion in 2023, as well as upsell champion for 2023.

I was awarded the team spirit award in 2025 for consistently demonstrating exceptional enthusiasm with positive energy, showing commitment and collaboration.

Main Duties:

* Taking customer orders accurately and processing payments

* Preparing and serving food and beverages according to Hungry Jacks Standards

* Cash handling on POS system

* Customer Service

* Assembling meals

* Maintaining cleanliness of dining areas, counters, kitchens and equipment.

* Following food safety, hygiene and workplace health and safety procedures

* Restocking food, packaging and other supplies

* Check food quality, freshness and presentation

* Handling customer enquiries requests and complaints

* Working efficiently during busy periods and maintaining quality service.

* Following instructions from Supervisors and managers

* Assisting other team members when required

* Completing opening, closing and cleaning duties

* Following company policies and procedures

I possess exceptional communication and customer service skills and have a positive, professional and friendly manner at all times.

I work very well as a team member and am also able to work autonomously, taking pride in my work.

My ability to stay calm under pressure in a faced paced environment is excellent, I'm also a reliable and punctual and trustworthy employee.

Education

Hastings Secondary College Westport Campus | Port Macquarie, NSW | 12-2021

Skills

Customer service
Positive attitude
Teamwork and collaboration
Problem-solving
Good communication and customer service skills
Ability to work well in a team
Reliable and Punctual
Ability to work in a fast paced environment
Willingness to learn
Good attention to cleanliness and food safety
Ability to follow instructions
Flexibility with shifts including weekends and public holidays

Timeline

Hungry Jacks Team Member

Hungry Jacks
01.2019 - CurrentRead More

Hastings Secondary College Westport Campus

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Elise Kennedy