Elise Nguyen

Achievements

• In S1 2024 intake, directed a growth in international student recruitment number by 59.3% for Japan, and by 41.8% for Taiwan market.

Responsibilities

• Develop and implement strategic recruitment plans to attract international students from recruitment portfolio to study at the University of Sydney
• Utilize various recruitment channels, including online platforms, online or face to face education fair, to reach prospective students
• Build and maintain relationships with key external stakeholders, including international high schools, educational agents, and other partners to facilitate student referrals and collaborations.
• Conduct informational sessions, webinars, and workshops to educate prospective students and their families about educational solutions offering by USYD
• Provide personalized guidance and support to prospective students throughout the admissions process, including assistance with application materials, program information and scholarships
• Collaborate with internal stakeholders, including admissions, marketing, and academic departments to ensure a seamless transition for admitted international students.
• Analyze recruitment data and trends to identify opportunities for improvement and optimize recruitment strategies.
  

Achievements

• Exceeded sales targets by a substantial 10% in FY 19-20 and an impressive 33% in FY 20-21.

• Elevated referral volume to attain network supremacy in FY 19-20.

• Distinguished as a Customer Services Champion, entrusted with crafting and delivering comprehensive customer service training to team members.

Responsibilities

• Elevate the prominence of international education offerings from Australia's partner institutions, bolstered by comprehensive product knowledge.

• Successfully recruit and channel prospective international students to university partners, delivering precise and pertinent information concerning course selections, admission requisites, study environments, career prospects, and more in Australia.

• Provide comprehensive support to international students hailing from diverse backgrounds, extending assistance in university admissions, student visa applications, and on-arrival necessities.

• Capably manage high-volume interactions encompassing face-to-face, phone, email, and virtual counseling, adhering to prompt and professional communication standards.

• Cultivate and nurture relationships with both external and internal stakeholders to facilitate collaborative synergy.

• Contribute actively to the conception and scheduling of impactful event and marketing initiatives for the local office.

• Pioneer the creation of marketing materials, including event artworks, presentations, and client information packs.

• Exemplify exceptional coordination prowess through seamless liaisons with both internal and external stakeholders, orchestrating the successful execution of events.