Elisha Karan
Marsden Park
Summary
I have background experience in building client relationships across well reputed businesses. I have experience in Sales, Office Management and Administration Manager roles. Building on my past skills and experiences I have also obtained a Bachelor of Business in Property degree. I have always been passionate about the property industry and my last role was an Administration Manager role with Colliers. This Role opened my mind to the Property Management world in Real Estate. I am interested in working for a Business in a Property Manager role where I can utilise my past experience while working for a role I am truly passionate about.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Construction Administrator
Infinity
08.2024 - 02.2025
- Keeping clients up to date on every stage of their construction process by phone call/ email
- Replying within 48 hours to all email enquiries
- Helping finance strategists and broker support with any property management/ construction enquiries
- Touching base with the builder and property managers on key collection dates and updates
Administration Manager
Colliers
10.2023 - 03.2024
- Entering sales figures on MRI every month and following up with tenants if required
- New lease forms
- Creating breach/ missed tenants payment letters
- Following up on DAT tracker weekly for pending tasks
- Reporting or making changes on tenancy schedule as instructed by Property Account or Centre Manager
Sales Consultant
IAG
03.2021 - 09.2023
- Taking inbound calls for Motor, House and Contents
- Creating quotes and policies
- Setting up Monthly or Annual payments
- Created with SEEK Profile- For flood zone or problematic location zones consulting underwriter and following underwriting guidelines as instructed
- Referring to Motor, Home and Contents guidelines/ explaining to customer their policy and what it entails
Customer Support Specialist
Waste Management NZ
10.2020 - 03.2021
- Scheduling Rubbish pick up for commercial business customers
- Notifying or following up with driver for rubbish pick up
- Booking Flexi bins/ taking payments over the phone
- Replying to all website enquiries for Rubbish pick up
- Meeting KPI goals weekly
Office Administration Manager
Cospak
11.2019 - 10.2020
- Making sure the Health and Safety guidelines for Machinery is up to date
- Communicating with factory workers and Factory Manager to ensure correct functioning of Machinery
- Making sure Factory workers are aware of the Machinery operation
- Handling all Administration tasks given by the Factory Manager e.g All Safety guidelines are up to date/ making changes
- Any enquiries Factory workers had speaking to the Factory Manager about them
Customer Service Representative
Sky Network Television
02.2014 - 11.2019
- Contact centre for Sky TV - dealing with general, billing and technical enquiries
- Adding channels, removing channels and taking payments over the phone
- Created with SEEK Profile- Processing disconnections
- Following weekly and monthly KPI's
- Upselling channels
Education
Bachelor of Business - Property
Massey University
12.2023
Skills
- Excel
- Microsoft Word
- Microsoft Outlook
- Communication
- Team Player
- Multitasking
- Results Focused
- Problem Solving
- Resilience
Certification
- Real Estate Assistant Agent Certificate, Process of obtaining
- NSW Drivers Licence, NSW Roads And Maritime Services, 06/20/25
Languages
- English
- Hindi
Timeline
Construction Administrator
Infinity
08.2024 - 02.2025
Administration Manager
Colliers
10.2023 - 03.2024
Sales Consultant
IAG
03.2021 - 09.2023
Customer Support Specialist
Waste Management NZ
10.2020 - 03.2021
Office Administration Manager
Cospak
11.2019 - 10.2020
Customer Service Representative
Sky Network Television
02.2014 - 11.2019
Bachelor of Business - Property
Massey University