Summary
Overview
Work History
Education
Skills
Custom
Timeline
Generic

Elissa Campbell

Gold Coast,QLD

Summary

Dynamic Store Manager with a proven track record at Tarocash, excelling in customer service and employee training. Expert in cash handling and visual merchandising, I successfully enhanced sales and minimized shrinkage through effective team building and performance evaluation. Committed to delivering exceptional shopping experiences while driving operational excellence. Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals. Reliable Store Manager with several years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement, and leverage substantial marketing prowess to strengthen and expand revenue streams.

Overview

5
5
years of professional experience

Work History

Store Manager

Tarocash
Gold Coast, QLD
07.2023 - Current
  • Recruited, trained and supervised new employees.
  • Managed daily banking activities such as deposits and withdrawals.
  • Monitored inventory levels and placed orders to restock shelves.
  • Established customer service standards and monitored staff compliance.
  • Created weekly work schedules for store personnel.
  • Prepared monthly reports on sales figures.
  • Maintained accurate records of employee performance reviews.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.

Store Manager

Decjuba
Wagga Wagga, NSW
01.2023 - 07.2023
  • Grand opening of its kind in Wagga Wagga.
  • Sales in the first week exceeded making the most money company wide.

  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Maintained updated knowledge through continuing education and advanced training.
  • Updated and maintained databases with current information.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Managed inventory and supplies to ensure materials were available when needed.

Store Manager

Tarocash
Bathurst, NSW
01.2020 - 01.2023
  • Established customer service standards and monitored staff compliance.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Maintained accurate records of employee performance reviews.
  • Recruited, trained and supervised new employees.
  • Updated POS system with new products and promotional offers.
  • Managed daily banking activities such as deposits and withdrawals.
  • Created weekly work schedules for store personnel.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Updated and maintained store signage and displays.

Education

High School Diploma -

Denison College
Bathurst NSW
12-2020

Skills

  • Customer service
  • Cash handling
  • Employee training
  • Sales strategies
  • Visual merchandising
  • Team building
  • Performance evaluation
  • POS systems
  • Staff scheduling
  • Store operations
  • Staff recruitment
  • Special events
  • Store opening and closing procedures
  • Staff performance improvement

Custom

I am 23 years old I am a hardworking, motivated individual, and I have an outgoing, bubbly personality, and I am a people person. I set goals for myself and love to achieve them to help me grow as an individual 

In my spare time, I am active, I go to the gym, and I am family-oriented 

I love exploring and trying new activities, and meeting new people with or without similar interests as me.

 

Timeline

Store Manager

Tarocash
07.2023 - Current

Store Manager

Decjuba
01.2023 - 07.2023

Store Manager

Tarocash
01.2020 - 01.2023

High School Diploma -

Denison College
Elissa Campbell