Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elissa El Chami

Sydney,NSW

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

1
1
year of professional experience

Work History

Receptionist

Mike Sharaf
01.2022 - Current
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Maintained confidentiality of information regarding clients and company.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Created welcoming and comfortable environment for guests.
  • Handled customer complaints to satisfy and retain guests.
  • Managed check-in and check-out procedures for guests.
  • Utilized variety of organizational and communication skills to drive guest satisfaction.

Retail

CTC Tobacconist
04.2022 - 06.2022
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Education

Certificate III Real Estate Practices

TAFE
Granville, NSW

Certificate II Security Operations

SECTA Training Academy
U 1 44 SOUTH STREET, Granville New South Wales 214

First Aid

Australian International Education & Training Pty
3/14-16 Marjorie Street Sefton NSW 2162

Higher School Certificate

John Edmonson High School
2022

Skills

  • Verbal and Written Communication
  • Office Equipment Operation
  • Google Docs
  • Office Supply Inventory Control
  • Visitor Check-In
  • Organization Skills
  • Facility Safety
  • Organization and Efficiency
  • Prioritization
  • Security Monitoring
  • Time Management
  • Reception Desk Management
  • Security Awareness

Languages

English
Native or Bilingual

Timeline

Retail

CTC Tobacconist
04.2022 - 06.2022

Receptionist

Mike Sharaf
01.2022 - Current

Certificate III Real Estate Practices

TAFE

Certificate II Security Operations

SECTA Training Academy

First Aid

Australian International Education & Training Pty

Higher School Certificate

John Edmonson High School

Similar Profiles

CREATE PROFILE
Elissa El Chami