Elissa Griffiths
Townsend
Overview
9
9
years of professional experience
1
1
Certification
Work History
Store Manager
Oliver’s Real Food Ferry Park
07.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Kitchen tasks such as food preparation or general cleaning when required.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
Property Investment Manager – Part Time
LJ Hooker Maclean
03.2021 - 04.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance, answered any required phone and email enquiries.
- Managing holiday bookings & properties
- Storage shed leases
- Cash/Eftpos/Cheque handling
- EOD Trust Account finalisation
- Managing/Inspections of rental properties
- Customer Service
- Liaising with property owners and tenants
- Arranging maintenance and other work orders
- Console, Console Cloud, REST, Property Tree, Yesbookit, Air BnB and HomeHero knowledge
Holiday Property Manager – Full Time
Yamba Iluka Real Estate
08.2019 - 03.2021
- Front of house receptionist
- Phone and email enquiries
- Managing holiday bookings
- Storage shed leases
- Cash/Eftpos/Cheque handling
- EOD Trust Account finalisation
- Inspections of holiday properties
- Customer Service
- Liaising with property owners and tenants
- Arranging maintenance and other work orders
- REST, Property Tree, Yesbookit and HomHero knowledge
Receptionist/Sales Assistant Team Member
Bodyrock Fitness: Townsend and Iluka
10.2018 - 08.2019
- Front of house sales
- Cash/Eftpos/EOD accounts handling
- Cleaning
- Restocking of products and placing product orders
- Phone enquiries
- Documentation
- Attending to emails
Permanent-Part Time Junior Travel Consultant 3 days per week
Riverland Travel
10.2016 - 09.2018
- Organising rail and coach transport for clients
- Preparing itineraries
- Preparing confirmation letters
- Cash handling
- Documentation
- Accounting
- Cleaning
- Phone enquiries
- End of day cleaning
Education
High School Diploma -
Maclean High School
Maclean, NSW01-2016
University Certificate - Workforce Essentials
Charles Sturt University
01.2019
Certificate III - Individual Support
LEAD
07-2022
Certification
- 2020 – Real Estate Training Solutions
- Certificate of Registration – Sales and Leasing – Stock and Station Assistant
- License Number: 03651321
- 2022 - Statement Of Attainment – CHC33015 Certificate III in Individual Support
- - Provide individualised support
- - Communicate and work in health or community services
- - Provide first aid
- - Comply with infection prevention control policies and procedures
- - Follow safe work practices for direct client care
- - RSA & RCG Competency Card
Timeline
Store Manager
Oliver’s Real Food Ferry Park
07.2023 - Current
Property Investment Manager – Part Time
LJ Hooker Maclean
03.2021 - 04.2022
Holiday Property Manager – Full Time
Yamba Iluka Real Estate
08.2019 - 03.2021
Receptionist/Sales Assistant Team Member
Bodyrock Fitness: Townsend and Iluka
10.2018 - 08.2019
Permanent-Part Time Junior Travel Consultant 3 days per week
Riverland Travel
10.2016 - 09.2018
University Certificate - Workforce Essentials
Charles Sturt University
High School Diploma -
Maclean High School
Certificate III - Individual Support
LEAD
Curriculum Vitae
- Elissa Griffiths
- 40 Scullin Street Townsend, NSW, 2463
- Elissa_griffiths@icloud.com
- Mob. 0497627130
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