Elissa Khodor
Adelaide,SA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Cafe Manager
St, George Bakehouse
Gawler, Adelaide
07.2023 - Current
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing.
Restaurant Manager
Paparazzi Cafe Restaurant
03.2022 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Managed staff schedules and maintained adequate coverage for all shifts.
Teacher
Shouf National College
09.2014 - 06.2019
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Graded and evaluated student assignments, papers, and course work.
- Participated in parent teacher conference to discuss developments of students and increase support.
Education
Teaching Diploma in Science - High School Teaching
MUBS
Beirut, Lebanon06.2016
Bachelor of Science - Biochemistry
Lebanese University
Beirut, Lebanon09.2014
Skills
- Employee Scheduling
- Optimal Inventory Levels
- Operational Procedures
- Preventive Maintenance
- Customer Service
- Attention to Detail
- Teamwork and Collaboration
- Verbal and Written Communication
- Work Schedule Management
- Employee Performance Evaluations
- Staff Management
Languages
Arabic
Native or Bilingual
English
Full Professional
Timeline
Cafe Manager
St, George Bakehouse
07.2023 - Current
Restaurant Manager
Paparazzi Cafe Restaurant
03.2022 - Current
Teacher
Shouf National College
09.2014 - 06.2019
Teaching Diploma in Science - High School Teaching
MUBS
Bachelor of Science - Biochemistry
Lebanese University
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