Elissa Lippett
Manly
Summary
Results-driven Pharmaceutical Sales Representative with a strong track record of driving sales success—whether launching new products or growing established brands, regardless of PBS status. Passionate about delivering value through strategic partnerships, business acumen, and customer-centric engagement.
🔹 Omnichannel Engagement: Adaptable approach to meet customer needs across multiple platforms.
🔹 Strategic Relationship Management: Skilled in developing and leveraging stakeholder relationships to drive mutually beneficial outcomes.
🔹 Business Planning & Execution: Experienced in crafting and implementing successful sales strategies.
🔹 Strong Communicator & Influencer: Excellent negotiation, organisational, and problem-solving skills.
🔹 Collaborative Problem-Solving: Efficiently resolves challenges with internal and external partners.
Overview
35
35
years of professional experience
Work History
Key Account Manager
Echo Therapeutics
05.2024 - 10.2024
- Promoted Opioid analgesia to Acute Pain Teams, Anaesthetists, Pharmacists and Registered Nurses to increase awareness, alleviate any misconceptions, and broaden the patient profile
- Analysed sales data and implementing strategies to achieve business outcomes
- Called on Procurement manager to ensure public hospitals are compliant with Echo Therapeutics NSW tender products
- Educated acute pain teams, anaesthetists, nursing staff, and pharmacists, driving increased product usage while ensuring optimal patient outcomes
- Facilitated availability in hospitals where product was previously unavailable
- Expanded availability across various specialty wards within various hospitals, ensuring access for a diverse patient cohort
Key Account Manager - Hospital Specialist Representative
Pfizer Australia
05.2021 - 10.2021
- Used an account management approach to launch an iron infusion
- Identify appropriate specialities and key customers and decision makers to ensure product awareness within private and public hospitals
- Promote product benefits with the intention of increasing sales
- Facilitated four protocol applications in key public hospitals
- Facilitated protocol approval and product usage in busy private clinic
- Key hospital affiliated retail pharmacies initiated carrying stock
- Adapted to omni channel engagement due to the constraints of Covid lockdown
Seminar Leader and Coach
Embracing Partnership
01.2018 - 02.2021
- Client attraction and client retention
- Sales, marketing, social media content
- Managing and growing a CRM
- Business planning and strategies inline to grow the business
- Seminar and workshop content and presenting
- Media opportunities
Sales Representative (Hospital)
Bio CSL
05.2011 - 10.2013
- Increase revenue for Cardiology, Urology and Sleep portfolios
- Developed a business plan to identify opportunities and plan strategic initiatives
- Conducted product specific educational sessions for Specialists, GPs and Allied Health Professionals
- Drove relationships with key medical specialists, heads of department and key opinion leaders, related to the product portfolio
- "Sales Team of the Year 2012" as well as a peer nominated award
- Achieved sales of 160% SVT in a very established class with a fourth to market cardiology product
- Formulary listings at all primary public hospitals
- Consistently increasing sales following formulary listings
- 107% SVT for an established private script Urology product competing with a newly launched PBS product
Sales Representative (Hospital)
Pfizer Australia
01.2005 - 09.2009
- Increase revenue for specific product portfolios
- Drive relationships with key medical specialist opinion leaders related to product portfolio, including Psychiatrists, Psycho-geriatricians, Geriatricians, Neurologists, Physicians, Anaesthetists and Surgeons
- Ensure all products gain formulary listings at all public hospitals, to enhance the products’ usage and availability
- Pfizer Australia's "Sales Representative of the Year 2006- Neurology Care Champion"
- Achieved "Sales Level 4- Executive Representative" (2006)
- Formulary and impress listing at a key public hospital, ensuring the purchase of a minimum of 10,000 units per year
- 10% growth on a ten year old market leading product with several key competitors
Sales Representative (General Practitioners)
Pfizer Australia
03.1999 - 01.2005
- Promote neuroscience portfolio products to general practitioners (specialists and allied health teams in regional areas) to meet and exceed sales targets
- Achieve call targets on doctors, pharmacists and key influential non prescribers
- Mentor new representatives and team buddies
- Plan and organise territory based GP educational meetings with key opinion leader speakers
- 3rd highest monthly market share worldwide for Zoloft (2003) of 28.9%
- Conducted the greatest number of GP educational "Sphere Mental Health" territory based meetings nationwide
- Sales Level 3 -Senior Representative (2004)
- Quarterly Sales Award (2003)
Registered Nurse
Royal North Shore Hospital, Sydney Children’s Hospital
03.1990 - 03.1999
- Specialities included respiratory cardiology, endocrinology, renal, orthopaedics and paediatrics
Education
Diploma of Nursing -
Flinders University
Adelaide, SAGraduate Program - Planned Experience Program
Royal North Shore Hospital
Skills
- Clinical Data Analysis
- Pharmaceutical Market Knowledge
- Developing Key Customer Relationships
- Omni-Channel Communication
- Territory Management
- Effective Team Collaboration
- Effective Communication
- Adaptability and Flexibility
- Strategic Call Planning
Timeline
Key Account Manager
Echo Therapeutics
05.2024 - 10.2024
Key Account Manager - Hospital Specialist Representative
Pfizer Australia
05.2021 - 10.2021
Seminar Leader and Coach
Embracing Partnership
01.2018 - 02.2021
Sales Representative (Hospital)
Bio CSL
05.2011 - 10.2013
Sales Representative (Hospital)
Pfizer Australia
01.2005 - 09.2009
Sales Representative (General Practitioners)
Pfizer Australia
03.1999 - 01.2005
Registered Nurse
Royal North Shore Hospital, Sydney Children’s Hospital
03.1990 - 03.1999
Diploma of Nursing -
Flinders University
Graduate Program - Planned Experience Program
Royal North Shore Hospital
Similar Profiles
Stephanie StilesStephanie Stiles
Sr. Copywriter & Content Strategist at Echo Marketing Agency (frm. Echo Marketing Group)Sr. Copywriter & Content Strategist at Echo Marketing Agency (frm. Echo Marketing Group)
Jason NewtonJason Newton
Senior Carrier Sales OPS Rep at Echo Global LogisticsSenior Carrier Sales OPS Rep at Echo Global Logistics
Anthony NeenanAnthony Neenan
Boilermaker at Echo MaintenanceBoilermaker at Echo Maintenance