Summary
Overview
Work History
Education
Skills
Interests
REFEREE
Timeline
Generic

ELISSA WILSON

Tungamull,QLD

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Known for dependability and resourcefulness, consistently delivering high-quality outcomes.

Overview

17
17
years of professional experience

Work History

Executive Assistant

Darumbal Community Youth Service INC
01.2020 - 01.2025
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Organized and coordinated conferences and monthly meetings.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Answered high volume of phone calls and email inquiries.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.

Replenishment Team Member

Woolworths
09.2008 - 10.2020
  • Operating a register
  • Customer conflicts resolution and control
  • Monitored product expiration dates and rotated stock effectively to reduce waste and spoilage.
  • Engaged with cross-functional teams to coordinate timely deliveries and address supply chain challenges.
  • Put away received merchandise in designated location.
  • Greeted and used service model to meet customers' needs.
  • Achieved high standards of cleanliness throughout the store by consistently maintaining shelves, displays, and backroom storage areas.
  • Added price tags, adjusted signage, and built cardboard kits.
  • Greeted store customers and discussed needs.
  • Processed transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
  • Maintained organized cash register area, promoting cleanliness and operational efficiency.

Repair Department Manager/Sales Assistant Intern

Wallace Bishop Jewellers
09.2007 - 01.2008
  • Provided care factor for customers by offering repair and cleaning of jewellery service
  • Processed transactions efficiently while adhering to company policies and procedures for cash handling and fraud prevention.
  • Offered personalized services such as engraving or resizing of jewellery items to enhance customer experience further.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Wrapped, boxed and weighed bakery department products.
  • General cleaning of the store
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Coordinated visual merchandising efforts, creating appealing displays to attract customer attention and drive sales.
  • Provided support during promotional events or sales campaigns by creating attractive marketing materials showcasing featured products.
  • Educated clients on various gemstones, metals, and jewellery design elements to help them make informed purchase decisions.
  • Resolved any client issues courteously using effective problem-solving skills that ensured continued trust in our brand.
  • Assisted customers in selecting the perfect pieces for special occasions, resulting in memorable experiences and positive feedback.

Education

Year 10 Certificate - Year 10 Certificate

North Rockhampton State High School
Rockhampton, QLD
12.2000

Skills

  • Executive and administrative support
  • Office management
  • Professional and mature
  • Invoice processing
  • Phone etiquette
  • Self-starter
  • Reliable and responsible
  • Time management

Interests

  • Baking
  • Adventure Travel
  • I enjoy helping others and giving back to the community
  • Road Trips
  • Fashion

REFEREE

Courtney White

Finance Officer

Darumbal Community Youth Service Inc.

Ph: 0484 065 197

Email: courtneywhite95@gmail.com


Rebekah Finch

Case Manager

Darumbal Community Youth Service Inc.

Ph: 0402 510 245

Email: rebekahfinch1990@hotmail.com


Timeline

Executive Assistant

Darumbal Community Youth Service INC
01.2020 - 01.2025

Replenishment Team Member

Woolworths
09.2008 - 10.2020

Repair Department Manager/Sales Assistant Intern

Wallace Bishop Jewellers
09.2007 - 01.2008

Year 10 Certificate - Year 10 Certificate

North Rockhampton State High School

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ELISSA WILSON