Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
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Elita Merakis

Summary

Videographer and Customer service worker with a Bachelor of Film, Television and Animation, distinguished by a strong work ethic and diverse experience in digital video production and customer service management. Skilled in handling high-pressure environments, ensuring data integrity, and enhancing brand visibility through effective social media management. Committed to maintaining high standards of honesty and integrity, consistently delivering quality work that supports organisational goals.


Leadership: During my part time experience managing at Boost Juice, I have positively led team members through work processes and given direction when necessary. I demonstrate kindness and integrity at all times, and make sure to give constructive feedback, along with positive reinforcement.


Customer Service/Sales: With 8 years of experience in these roles, I can effectively communicate with a friendly demeanour, successfully meet customer needs, proactively handle complaints, and form connections with guests for a positive experience.


Organisation: High standards in a clean and organised workspace contributing to effective productivity. At Boost Juice I keep all stations clean and make sure all foods are managed by expiry, as well as keep books and folders sectioned and dated.


Multitasking: Managing multiple operations at Boost Juice, keeping work stations clean whilst handling stock and serving customers. I am efficient when working alone during busy periods and can effectively prioritise tasks.

Overview

9
9
years of professional experience

Work History

Photographer/Customer Sales Assistant

Magic Memories
06.2024 - Current
  • Digitally edited photos to enhance appearance.
  • Experience with handheld equipment/ Machine camera
  • Photographed high-quality images for print.
  • Packed photos during production for sales.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.

Assistant Manager/Operations Team Leader

Boost Juice
11.2020 - 12.2024
  • Resolve customer inquiries and complaints, ensuring high satisfaction and retention
  • Manage inventory to maintain optimal stock levels and minimise waste
  • Organise food displays to enhance visual appeal and boost sales
  • Operate cash register accurately for smooth transactions
  • Interview and manage team members, fostering a collaborative work environment
  • Elevated customer retention by addressing and resolving inquiries promptly

Videographer

T-One Image
02.2023 - 01.2024
  • Captured high-quality wedding videos using A7III Sony camera, ensuring client satisfaction
  • Managed camera and sound equipment, improving shoot efficiency and reducing setup time
  • Coordinated multiple shoot locations, optimising time management and workflow

Videography/Social Media Management Internship

Box Hill United FC
03.2022 - 11.2022
  • Captured and edited sports footage for social media, enhancing viewer engagement and brand visibility
  • Managed social media accounts, ensuring consistent and high-quality content aligned with club guidelines
  • Produced highlight clips that significantly boosted online interaction and follower growth

Customer Service Assistant

Bunnings
09.2020 - 01.2021
  • Assisted customers with purchases and locating items, enhancing overall shopping experience
  • Accurately operated cash register for various transactions, ensuring smooth checkout process
  • Collaborated with team leaders to resolve issues and address customer concerns promptly
  • Greeted customers warmly, creating a welcoming store environment

Casual

Kmart
10.2015 - 10.2020
  • Restocked and organised merchandise to boost sales and enhance customer experience
  • Balanced cash registers accurately, ensuring smooth daily operations
  • Assisted customers with purchases, item location, and reward programs to increase loyalty
  • Processed POS transactions efficiently, handling cash, checks, and credit purchases

Education

Bachelor of Film, Television, and Animation -

Deakin University
Burwood, VIC
10.2023

High School Diploma - undefined

Camberwell High School
09.2019

Skills

  • Customer service
  • Handling food and beverage
  • Retail sales
  • Managing store operations
  • Accurate money handling
  • Calm under pressure
  • Strong work ethic
  • Friendly demeanour
  • Team skills
  • Communication
  • Organised
  • Reliable
  • Problem solving
  • Creative
  • Artistic
  • Digital video production process
  • Time management
  • Kindness
  • Self-sufficiency
  • Photography
  • Videography
  • Adobe Software
  • Social media management
  • Microsoft Software
  • Adobe Lightroom Classic

Hobbies and Interests

Videography, Acting, Commercial work, Photography, Songwriting/Music recording.

Timeline

Photographer/Customer Sales Assistant

Magic Memories
06.2024 - Current

Videographer

T-One Image
02.2023 - 01.2024

Videography/Social Media Management Internship

Box Hill United FC
03.2022 - 11.2022

Assistant Manager/Operations Team Leader

Boost Juice
11.2020 - 12.2024

Customer Service Assistant

Bunnings
09.2020 - 01.2021

Casual

Kmart
10.2015 - 10.2020

High School Diploma - undefined

Camberwell High School

Bachelor of Film, Television, and Animation -

Deakin University
Elita Merakis