Overview
Work History
Education
Skills
Certification
Timeline
TruckDriver
Eliya Mugisho

Eliya Mugisho

Cairns,QLD

Overview

8
8
years of professional experience
1
1
Certification

Work History

Dissability Support Worker

Abilifly Support Services
02.2021 - 11.2023
  • Improved client independence by developing personalized support plans tailored to individual needs and goals.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
  • Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
  • Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.

Delivery Driver

China North Machine Co.
12.2016 - 08.2018
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Streamlined delivery operations by collaborating with team members to develop efficient processes and procedures.

Warehouse Storeperson

China North Machine Co.
01.2016 - 11.2016
  • Enhanced warehouse efficiency by implementing and maintaining optimal organization systems.
  • Reduced order processing times with diligent inventory management and accurate recordkeeping.
  • Streamlined shipping and receiving processes to improve overall productivity and customer satisfaction.
  • Ensured timely, accurate order fulfillment by closely monitoring stock levels and replenishing as necessary.
  • Collaborated with team members to achieve daily goals, promoting a positive work environment through open communication and teamwork.
  • Safeguarded warehouse operations, adhering to strict safety protocols and conducting regular inspections for potential hazards.
  • Established positive relationships with suppliers, fostering open communication channels to address any issues promptly and effectively.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Retail Sales Assistant

Kampala Electronic Store
08.2015 - 05.2016
  • Increased sales by providing exceptional customer service and product knowledge.
  • Improved store appearance with effective merchandising and creative displays.
  • Built strong relationships with customers, resulting in repeat business and referrals.
  • Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
  • Collaborated with team members to achieve monthly sales targets and objectives.
  • Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Contributed to a positive work atmosphere by consistently demonstrating a professional attitude towards colleagues and customers alike.

Education

Certificate I - Carpentry

Skill 360 Ausstralia
Cairns, QLD
2022

Certificate II - Security Operations

Asset College
Townsville, QLD
2021

Certificate I - Information Technology

Institute of Socialworks And Community Development
Kampala, Uganda
2016

Skills

time management

driving skills

customer service

leadership skills

oral communication skills

interpersonal skills

attention to details

computer skills

teamwork skills

adaptability skills

Certification

high risk work licence qld

feb 2021 - feb 2026

( i hold a fork lift license )


Full drivers licence - qld.

march 2023 - march 2026

I hold an HR license.



Timeline

Dissability Support Worker

Abilifly Support Services
02.2021 - 11.2023

Delivery Driver

China North Machine Co.
12.2016 - 08.2018

Warehouse Storeperson

China North Machine Co.
01.2016 - 11.2016

Retail Sales Assistant

Kampala Electronic Store
08.2015 - 05.2016

Certificate I - Carpentry

Skill 360 Ausstralia

Certificate II - Security Operations

Asset College

Certificate I - Information Technology

Institute of Socialworks And Community Development
Eliya Mugisho